Unified payment system for housing and communal services. Housing and communal services, payment terms for utilities. How to find out the housing and communal services payer code at the address: features and step-by-step description
Since 2012, Muscovites can use the electronic government services service, which allows them to receive and pay for a single payment document for utilities remotely. The advantages of the Internet portal are obvious. Owners and tenants of apartments do not have to be in Moscow. You can receive the EDP through your personal account on the government services website and pay the bill from anywhere in the world.
What is a Unified Payment Document?
A single payment document is a receipt for payment for several services related to living in a residential premises. It is designed to streamline the process of paying for utilities to different suppliers. The bottom line is that services are provided by several companies, but there is only one receipt. After the payment is made, each organization receives its share of the payment.
Each house, each management company has its own characteristics - its own calculations, its own suppliers. Therefore, the composition of services included in the ENP may change. Calculations are formed based on information entered into the system. Part of the data is constant - the area of the house or apartment. Other information that requires periodic adjustments is service rates. Some information changes constantly - the amount of energy consumed and the volume of water, the amount of payment made.
After processing all the information, a Unified Payment Document is generated. It includes utilities at the place of residence in Moscow - for water, electricity, gas, heating, intercom, security, etc.
EPD form
The payment receipt form has changed several times. The current form came into use in January 2015. Below is a photo of the Unified payment document for housing and communal services.
- Last name, first name, patronymic of the service consumer - owner or tenant of the residential premises.
- Address of the apartment, house or other premises to which the payment is due.
- Document barcode. It can be used when paying a receipt through electronic terminals.
- The period for which the EPD was formed.
- Service payer code is a digital designation of the owner or tenant for processing documents in a single settlement center. When paying for housing and communal services or accessing information, you must indicate the payer code.
- Information about the management company servicing housing - name, address, contacts, payment details.
- Information about the residential premises for which the payment is calculated: type of property, total and living area, number of residents, number of beneficiaries, date of the last payment for services.
- List of services for which accrual is carried out.
- Volumes of consumed housing and communal services for the month.
- Current tariffs.
- Amounts of charges for each service based on established tariffs.
- Benefits by type of service.
- Recalculation.
- Total amounts for the period taking into account benefits and recalculations.
In addition to the receipt, the Unified Payment Document for Utilities in Moscow contains a tear-off form for submitting information about the readings of individual metering devices. The payer places the completed form in a special box at the management company or government service center.
In an empty space - under the receipt, information is placed for the specific owner or tenant of the premises. For example, the amount of debt for housing and communal services.
Residents of the capital receive a Unified Payment Document for housing and communal services in mailboxes at the address of their apartment, house, or other housing. The receipt is delivered by the 15th of the next month. Citizens registered on the government services portal receive EPD in their personal account.
Muscovites can receive detailed information about utility bills on their cell phones. To do this, you need to send an SMS message to number 7377. Text: rent payer number. The latter is a 10-digit code from the payment receipt.
Personal account on the government services website
Muscovites can use two portals that provide electronic services. This is the all-Russian website “State Services” gosuslugi.ru, and the “Services and Services” section of the official web resource of the mayor and the Moscow Government mos.ru. The fundamental difference between these resources is that the website of the capital’s authorities is focused on access to city services and is intended only for Muscovites.
You can receive the EPD in your personal account and pay for it after registering on the public services portal of the city of Moscow. Subsequently, you can enter the Internet service by authorizing the user. To register on the portal you need to enter:
- Full name of the resident;
- E-mail address;
- mobile phone;
- SNILS.
Contact information is confirmed by entering codes sent to your phone or email.
In his personal account, the user can pay for utilities, view current calculations, find out his debt for housing and communal services, and generate a receipt for payment. The service provides the opportunity to set up receiving EPD by phone or email. To receive a service, you need to select it in the catalog, enter the 10-digit payer code and select the billing period.
A single payment document on the website can be generated in regular form (for the current month) or in debt form (includes debt for the previous period).
Payments for housing and communal services on the government services website from credit cards of authorized banks are made without commission. The user receives an instant message about the payment. However, funds are not credited immediately. Recalculation of debt for utilities may take up to 3 business days.
How to pay for housing and communal services?
You can pay your housing and communal services bill in several ways:
- Through bank cash desks. Traditionally, Russian citizens prefer to pay through Sberbank. The disadvantages of this option are the charging of high fees for making payments, the presence of queues, and long service.
- Through ATMs. This method is suitable for plastic card holders. At the ATM you need to insert a card, select a service provider and enter the payer code. The system will issue the calculated amount. Then click on the “Pay” button and enter the payment amount. The money will be debited from the card.
- Through terminals. The option is similar to the previous one, but payment can be made in cash.
- Auto payment. Most banks provide this service for paying for housing and communal services. Money will be debited automatically on the specified day.
- Internet banking, mobile banking. The payment is made remotely through the payer’s personal account on the official website of the credit institution.
- Through Russian Post. You can pay for utilities at post offices.
- Electronic online payment. Electronic services - Yandex.Money, QIWI and others make it possible to pay for utilities.
- On the government services portal. In the personal account, the payer creates an EPD and pays for services without commission.
Not all payments go through on the same day. In order for the money to reach the supplier on time, payment in some cases must be made in advance. St. Petersburg and region
Attention! Lawyers do not make appointments, do not check the readiness of documents, do not advise on the addresses and operating hours of the MFC, and do not provide technical support on the State Services portal!
Housing and communal services are those needs without which normal living is impossible. More recently, or more precisely in 2013, the Moscow region offered to pay for housing and communal services using MosOblEIRTS.
What it is?
MosObleIRTs LLC is a company engaged in the distribution of funds received for housing and communal services.
An organization was created precisely so that an automatic system would distribute money to management companies. Before the advent of the EIRC, widespread fraud was committed.
Not very honest organizations that received money for utility services often attributed a certain percentage to their account, and the remaining amount was sent directly to management companies. At the end, the management company suffered bankruptcy, and the resident, who paid for housing and communal services “not in full,” was forced to endure slander and subsequent litigation.
What are they doing?
MosObleIRC helps to identify debt; a single payment document has also been developed, with the help of which all distributions are made by the system, without human intervention. Distribution takes from 3 to 5 days.
A form of EPD has been developed - a single payment document. This payment format allows you to pay the paying agent quickly and almost always without commission.
How to determine debt?
- You just need to call 88005550769 84953745161. During the conversation, the operator will inform the payer whether he has a debt and answer any questions of interest.
- With the help of the Federal Bailiff Service. The organization deals not only with housing and communal services, but with all cases that may subsequently be brought to court.
- Directly on the website of public utilities (lkk-zhkkh.rf). All information is available when logging into your personal account.
- The MosObleIRC client center will also provide information about possible debt.
Payment of housing and communal services via personal account
There is a quick form to fill out on the MosObleIRC website. All you have to do is enter your account number and pay the debt online. You can also use another option.
To complete the procedure, you will need Internet access, as well as authorization () in any bank or electronic wallet.
In the menu where payments for various services are made, you can find a column for utilities. A form will appear in which you will need to enter your personal account number, as well as the amount to pay.
Payment of utility services without commission
Transfer of means of payment without commission is possible if payment is made using the EPD system. Separately paid gas or water is a new percentage that is taken from the payer.
Funds can be credited both at terminals and at branches.
Payment for housing and communal services through online Sber-Bank
It is possible to transfer the amount to the issued account using Sberbank online. In the payment section, you need to find the housing and communal services column, then select “Rent”, and in the proposed list select the Moscow EIRC form. Then the form is filled out and payment is made.
On the official website of MosObleIRTs LLC, you can clarify all the questions that arise regarding not only the payment of housing and communal services, but also familiarize yourself with the services, view the form of a single payment document, etc.
Every day the rhythm of life of a modern person becomes faster and faster. And it is not surprising that such trivial things as paying for housing and communal services are becoming secondary. This is more clearly visible in cities with a population of over a million, where the total debt for housing and communal services has increased by more than thirty percent in recent years. And in court proceedings, the number of cases involving the collection of debts specifically for utility services has increased. The number of enforcement proceedings in this area has also increased.
You should always remember that paying for housing and communal services is an obligation, not a right, of premises owners or tenants and lessors.
In the Housing Code of the Russian Federation, payment for housing and communal services is divided into two parts.
- Payment for utilities, such as water supply, electricity, heat, gas, sewerage, and waste removal.
- Payment for housing and communal services in the form of maintenance of common areas, which includes payment for: expenses for management companies, maintenance and repair of joint property of residents in an apartment building, utilities for common areas, contributions for major repairs (paid by the owner of the premises).
Payment for housing and communal services for the current month must be made before the 10th day of the next month.
Responsibility for late payment of utility bills
The laws of the Russian Federation provide for a number of sanctions for persons who violate the terms of payment for housing and communal services. One of the most loyal methods is penalty. For each day of non-payment, a certain amount will be added to the amount of the principal debt at the rate of one three hundredth of the Central Bank of the Russian Federation rate.
The next method of struggle, which is less friendly to non-payers, is that the provision of public services to them may be limited or completely stopped. Such sanctions can only be applied to those who have arrears in paying for housing and communal services for 2 months or more, and they can last until the debt in paying for housing and communal services is fully repaid.
If the first two methods do not have an impact and the debt continues to grow, debt collection occurs through the courts and bailiffs.
Payment for housing and communal services
Housing and communal services have become commonplace for us. Water in the tap, light, warm radiators in winter - we notice all this only in those cases when we are deprived of these benefits against our will. Therefore, it is very important to control the payment for housing and communal services, and for this you only need to find out the utility debt once a month and pay it if there is one.
In the minds of most residents, paying for housing and communal services is not the most pleasant experience, which involves a trip to the housing department, housing office or management company, time costs and searching for an opportunity to get to these organizations during their working hours. If you are lucky and manage to drop by after work, you can pay for utilities at the cash desk or terminal. However, there are also situations when the owners of the premises are not located in the locality and cannot pay their personal presence to these organizations in order to pay for housing and communal services.
It is for such people, as well as for those who value their time and money, that the Internet portal https://site provides an excellent opportunity for residents of Moscow and the Moscow region to check and pay debts for housing and communal services online. This is convenient - a local presence in the city is not required to search and pay; online it is easy to monitor the integrity of tenants or employers if they are responsible for paying for utilities. Well, one more, important factor is that it’s simply comfortable when, from anywhere in the world, for example, being in the UAE on New Year’s, you can pay for heating in an apartment in Odintsovo.
People value time, so they use fast and reliable methods of paying debts, and housing and communal services are no exception. This is how our online service works:
- service work seven days a week;
- the procedure from the moment of sending the request to payment takes only 2-3 minutes;
- all information is up to date and is taken directly from the GIS GMP database;
- the ability to transmit meter readings;
- choosing a payment method;
- guarantees of complete and prompt write-off of debts for already paid housing and communal services.
Citizens of the Russian Federation can make all utility payments remotely using the state Internet portal State Services. This opportunity is provided for both property owners and tenants.
To use the portal, you need Internet access, as well as a bank card or e-wallet. Payment for housing and communal services through government services is available to the entire population of the country.
Residents of Moscow and the Moscow region can pay for utility services through a single payment document (UPD). You can receive it remotely in electronic form. There are two online services for this:
- portal of public services of the city of Moscow - mos.ru;
- “Unified Information and Settlement Center of the Moscow Region” - mosobleirts.rf.
A single payment document (UPD) is a receipt that contains all (or most) charges for housing and communal services.
The EPD reflects data on payments for utility services: current tariffs, monthly consumption amounts, and the amount for each type of housing and communal services.
The ENP is being formed separately in Moscow and the region. In the Moscow region, this document covers all types of housing and communal services. In the capital version the list is as follows:
- water supply;
- sewerage;
- heating;
- operation and maintenance of the building.
The list may include fees for the Internet, a common antenna, gas, and major repairs.
Housing and communal services personal account
For residents of Moscow
The mos.ru portal allows you to quickly receive and pay utility bills, and this process can be fully automated. To use the service you need to register a personal account.
How to transfer meter readings via MFC?
You will need to provide your full name, email and mobile phone. For convenient work with your personal account, it is recommended to fill out a payer profile. To do this, you need to indicate your date of birth, residential address, SNILS, telephone number and other information. All this data will be filled in receipts automatically for each transaction.
Your personal account allows you to:
- request and pay for EPD;
- receive receipts for electricity, gas, home telephone;
- send meter readings;
- track the progress of services;
- subscribe to notifications;
- familiarize yourself with the tariffs and calculate the amount using an online calculator;
- save transaction history and all receipts.
Residents of Moscow who do not receive the ENP can use the “Moscow Houses” section on the mos.ru portal. It contains contacts of all management companies in the capital.
For residents of the Moscow region
In the Moscow region there is a convenient Internet portal mosobleirts.rf. This service is provided by the EIRC MO, whose task is to provide a unified system of serving the population.
An important service of the portal is a personal account, which can be accessed directly at lkk-zhkkh.rf at any time. Its functionality allows you to perform the following operations:
- manage multiple personal accounts;
- view receipts and completed transactions;
- pay for housing and communal services;
- transmit meter readings;
- receive information on tariffs.
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To gain access, you need to go through a simple registration procedure, indicate your full name, email, phone number, and also come up with a password.
To use your personal account for its intended purpose, you need to link a personal account (PA) to it. To do this, add a house by clicking on the appropriate link. Next, indicate the personal account in the “Add personal account” tab.
You can view the following information on the LS:
- Subscriber's full name;
- registration address;
- common and living area;
- number of residents;
- number of registered persons;
- type of ownership;
- all service agreements for this premises;
- current debt.
If necessary, the data can be changed.
The service allows you to connect an unlimited number of personal accounts.
The mosobleirts.rf portal also offers the use of a mobile version of its resource. It is available on the AppStore and Google Play.
Payment of housing and communal services by personal account
A personal account (PA) is a real estate document containing all payment transactions for housing and communal services and other information related to the maintenance of a residential building. It is issued to both owners and tenants of the premises.
Using the drug number you can obtain the following information:
- area and technical condition;
- a list of all connected housing and communal services;
- list of persons registered at this address.
The opening of the LP is carried out at the passport office in the presence of the owner or tenant of the property.
Written consent must be provided from all persons registered on the premises.
There are several ways to find out the drug:
- use the services of specialized websites, indicating the address of the apartment (for example, in Moscow - is.mos.ru);
- contact the management company;
- look in the payment receipt, the personal account is located after the abbreviation LS or FLS;
- go to the Sberbank Internet assistant in the “Personal Accounts” section if you are a client of this organization.
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In order to pay for an apartment through government services using a personal account, you need to go through a simplified registration on the portal. You will need to indicate your full name, email and phone number. After which access to your personal account (PA) will open.
First, you should link this account to your profile. To do this, you need to go to the “Accruals” section and select the “Personal Accounts” tab.
The binding is carried out once. It allows you to automatically receive information on all issued invoices and pay them.
There is no need to enter details each time and request receipts for each individual service - all of them will be available in the “My Accounts” section of the “My Documents” section.
Payment order
Who can apply for the service
The payment service for housing and communal services on the State Services portal is available to all individuals in the Russian Federation. To conduct money transactions, you must register on the website and know the personal account of the residential area through which funds will be transferred.
Drawing up an extract from the Unified State Register at the MFC - there is nothing complicated!
Individuals, both registered and renting housing in the city of Moscow, can pay for housing and communal services on the mos.ru portal. To do this, you need to register on the portal and know the payer code.
Cost of service and payment procedure
For all regions of the Russian Federation
- Log in to your personal account.
- Open the “Payment” item and the “Payment for housing and communal services” tab.
- Click the “Pay” button.
- In the window that appears, select “Get a service.”
- Find the required supplier from the proposed list.
- Fill in the fields: “Type of service” and “Personal account”.
- Specify the period and amount (the service makes it possible to view all issued invoices for the specified drug).
- Enter the bank card number, full name of the owner, expiration date and CVC code (if this method is selected).
- Click "Pay".
The calculation methods are as follows:
- from a mobile phone;
- Visa or MasterCard card;
- from an electronic wallet;
- print a receipt for payment at the bank's cash desk.
Extract from the house register through the MFC - how to arrange it yourself?
If everything is done correctly, a paid receipt appears on the screen. You can save it, send it by email or print it.
If the database of utility service providers does not contain what you need, you will not be able to pay through this service.
The average commission on the State Services portal is 1%. It is set by the card issuing bank.
For Moscow
To pay for the EDP, residents of the capital need:
- Log in to your personal account on the mos.ru website.
- Open the “Apartment, Housing and Utilities” section.
- Click the “Get service” button.
- In the window that opens, select “Receive and pay for EPD.”
- Fill in the details:
- Payer code (can be taken from the receipt).
- Type of document: regular or debt (if there is debt).
- Period (select from the list provided).
- Click "Pay". Next, the service redirects to the Bank of Moscow page, where you need to select a payment method, fill out the details and follow further instructions.
Payment Methods:
- MasterCard, Visa, Mir card.
- Electronic wallet: QIWI, Webmoney, Yandex.Money, Elexnet.
- Mobile phone.
The commission varies between 0-2.5%. It is charged by a bank, electronic payment service or mobile operator.
Transactions using a VTB card are free of charge.
For the Moscow region
To pay for the EDP, residents of the Moscow region need:
- Log in to the website lkk-zhkkh.rf.
- Select the required attached personal account.
- Follow the "Payment" link.
- Open the “Total payable under EPD” section and click the “Pay” button under it.
- Enter an arbitrary amount in the form or leave the current one.
- Select the appropriate payment method and click “Pay”. The service will redirect to the Alfa-Bank page, where you need to fill in the details.