Business Class by Google and Sberbank is a free online course for entrepreneurs. Trainings in Sberbank "personal effectiveness of the head"
Olga Yudakova
Senior Managing Director, Director of the Corporate Business Risk Department with over 10 years of experience. Responsible for building a credit risk management system for legal entities and individual entrepreneurs at Sberbank and its subsidiaries, as well as for introducing statistical risk assessment models based on big data analysis into credit processes.
Diploma of the Amur State University with a degree in Applied Mathematics and the Moscow Institute of Accounting and Audit with a degree in Economics.
Senior Managing Director-Director of the Retail Business Risk Department of PJSC Sberbank. At Sberbank since 1993, experience in risk management - 8 years. He is engaged in the development of a retail credit risk management system, the development of innovative tools and the implementation of individual debt collection and anti-fraud strategies.
Diploma of the Moscow State University of Communications and Informatics with a degree in Multichannel Telecommunications, studying at the Higher School of Economics under the MBA program.
Senior Managing Director, Head of the Corporate Debt Settlement Division of the Troubled Assets Department. Over 13 years of experience with distressed assets. Currently responsible for the settlement of the largest problem assets of the CIB and the corporate block.
PhD in Law, diploma (with honors) from the Omsk Academy of the Ministry of Internal Affairs of Russia with a degree in jurisprudence, Project management professional, training under the senior management training program of the Sberbank Corporate University and London Business School.
Senior Managing Director, Director of the Validation Department of Sberbank with more than 10 years of experience in the field of model risk management and model validation.
Diploma of the Higher School of Economics and the Moscow Aviation Institute.
Managing Director, Head of the Banking Book Risk Department of the CIB Risk Department of Sberbank PJSC with more than 10 years of experience in Asset and Liability Management of banks.
Diploma of the Financial University under the Government of the Russian Federation (with honors).
Managing Director, Deputy Director for Corporate Business Risk Management. At Sberbank since 2001, experience in risk management - 5 years. He is engaged in building and optimizing the corporate credit risk management system at Sberbank.
Diploma of the Moscow State University of Economics, Statistics and Informatics (MESI) with a degree in Accounting and Audit.
Managing Director, Deputy Director of the Retail Business Risk Department, Head of the Retail Credit Risk Center of Sberbank with over 10 years of experience. He took an active part in the implementation of large-scale projects "Credit Factory" and "Credit Factory - Housing Loans".
Diploma of the Moscow Banking School of the Central Bank of the Russian Federation with a degree in Banking, Diploma of the Academy of Budget and Treasury of the Ministry of Finance of the Russian Federation with a degree in Finance and Credit.
Managing Director, Head of Market Risk Division, CIB Risk Department. More than 20 years of experience in financial institutions, 5 years in risk management. At Sberbank, he is responsible for managing market risk on the trading book and supporting new products in the Global Markets.
Diploma of the Moscow Institute of Physics and Technology in Applied Mathematics and Physics, CFA (Chartered Financial Analyst) certificate.
Managing Director, Head of Operational Risk Department. Experience in the banking sector - 17 years, in risk management - more than 8 years. Responsible for building an operational risk management system and reducing operational losses in all Sberbank structures.
Diploma of the Financial Academy under the Government of the Russian Federation.
Managing Director of the Corporate Business Risk Department. At Sberbank since 2009, experience in risk management - 5 years.
Master's degree from the Faculty of Engineering of the Peoples' Friendship University of Russia (PFUR).
Managing Director, Head of the Retail Risk Management Development Center of the Retail Business Risk Department of Sberbank PJSC with more than 5 years of experience in risk management. Currently, he oversees key projects and strategic directions for the development of retail credit risk management processes.
Diploma of the Moscow Engineering Physics Institute with a degree in Nuclear Reactors and Power Plants.
Managing Director of the Integrated Risk Management Department, more than 12 years of experience in the banking sector. He worked in the field of investment products and exchange technologies. Currently, he is developing a risk culture at Sberbank.
Diploma from the Russian Academy of National Economy and Public Administration with a degree in Information Technology Management and from the Moscow State Institute of International Relations with a degree in Political Science.
Managing Director of the Validation Department of Sberbank with more than 8 years of experience in risk management. Currently engaged in the development and validation of risk assessment models and business models. Author of a number of articles on the development, management and implementation of models in the processes of banks.
Master's degree from the European University in St. Petersburg at the Faculty of Economics.
Executive director, head of the Risk Culture Development Center with over 8 years of experience in the banking sector. He was engaged in the creation and development of lending technologies for micro and small business clients. Currently, he is in charge of the risk culture development project in the Sberbank Group.
Diploma of the Moscow State University of Economics, Statistics and Informatics (MESI) with a degree in Finance and Credit. Successful completion of the Sberbank Corporate University program and INSEAD Sberbank 500 business school.
Executive Director of the Competence Development Department for Data Research at PJSC Sberbank with more than 10 years of experience in risk modeling.
Diploma with honors from the Faculty of Applied Mathematics and Economics of the Moscow Institute of Physics and Technology, MBA from the Higher School of Economics.
COLLECTION OF EXAM QUESTIONSOPERATING CASHJOB
IN BRANCHES OF SBERBANK OF RUSSIA
1. Cash work. General provisions on the organization of cash work and ensuring the safety of valuables.
(Regulation No. 1354-r)
1. What is a bank branch?
i. 2.39. Branches of the bank - territorial banks, branches of Sberbank of Russia.
2. Which of the following refers to the concept of an internal structural unit (VSP)?
i. 2.7. Internal structural subdivisions (VSP) - additional offices, operating cash desks outside the cash desk and exchange offices that carry out banking operations.
3. What is the name of the amount of cash in hand of the Bank of Russia, which is established by the VSP at the end of the day in order to ensure the safety of bank valuables?
i. 1.4. To ensure the safety of bank valuables, as well as to minimize the amount of diverted resources of a bank branch, a maximum cash balance limit is set for an internal structural unit.
4. What is the name of the amount of cash in the Bank of Russia that must be left in the VSP vault at the end of the day for uninterrupted customer service?
i. 1.3. In order to ensure timely and proper cash services for customers, internal structural divisions must leave the Bank of Russia cash in the vault at the end of the day in an amount not less than the minimum allowable balance.
5. Which of the VSP employees is responsible for compliance with the limits of the maximum and minimum cash balances in the VSP cash desk?
p.1.5. Responsibility for compliance with the cash balances of the internal structural unit specified in paragraphs. 1.3 - 1.4 are carried by the head of the internal structural unit and officials responsible for the safety of the values of the internal structural units.
In internal structural divisions, where the staffing table provides for one employee, these duties are assigned to the specified employee.
6. What determines the amount of the cash limit at the workplaces of cash workers during the operational day?
Section 4.18. The branch of the bank, based on the technical strength of the workplaces of cash workers of the VSP, establishes a cash limit that is valid during the operating day at the workplaces of cash workers.
7. What is prohibited for VSP cashiers?
Section 4.6. Cashiers are prohibited from:
keep personal money and other valuables together with cash and bank valuables;
delegate the performance of the assigned work with bank valuables to other persons, as well as perform work that is not included in the scope of their duties established by these Regulations and job descriptions;
leave bank valuables (except for stands with coins made of precious metals in armored cash registers), cash documents, seals, ice-creams, name stamps, clichés, keys to individual storage facilities, as well as keys in wells of locks of individual means of storage;
leave unlocked the doors of the cash cabin and rooms for transactions with valuables.
8. Where should a cashier keep bank valuables during the working day?
p.4.10. Workplaces of cash workers are equipped with individual storage facilities, as well as special banking equipment.
In the case of equipping the workplace of a cash worker with Tempokassa, the work and deposit boxes are individual storage facilities.
9. What is the concept of bank values?
§.2.2. Bank valuables - cash and valuables, which are subject to the rules for making cash transactions of this Regulation, and Regulations of the Bank of Russia No. 199-P.
10. What are the values?
p.2.41. Valuables - forms, forms of securities, cards, precious metals and coins made of precious metals, valuables in storage, subject to depositary accounting, other types of valuables, except for cash
11. Who certifies specimen signatures of cashiers and cashiers?
Section 4.7. Samples are certified by the signature of the head of the VSP, and are also sealed with the seal of the VSP. Responsibility for the timely updating of these signature samples rests with the head of the VSP.
12. Whose sample signatures should be at the workplaces of cashiers?
Section 4.7. Cashiers are supplied with samples of signatures of cashiers who are authorized to sign cash receipts and expenditures.
13. Whose sample signatures should be at the workplaces of cashiers?
Section 4.7. cash register employees associated with the execution of incoming and outgoing cash documents - samples of signatures of cash workers (including employees temporarily replacing cash desk and cash workers for a period of illness, vacation, etc.).
14. What details are indicated on the seal imprint of the VSP cash worker?
§.4.11. To carry out operations with bank valuables, cashiers are provided with personalized stamps and individual seals (clichés). The seal imprint of the VSP cashier must contain: the number of the seal and the abbreviated name or number of the bank's branch (BIC of the bank's branch).
15. What details are indicated on the cliché print?
§.4.11. The imprint of the cliché contains the following details: the abbreviated name or bank identification code of the superior branch of the bank and the serial number of the cliché.
16. In what form of the accounting book is the transfer of keys from the VSP repository carried out?
Section 4.13. Further transfer of keys from the vault between cashiers is carried out according to the "Book of registration of the transfer of metal seals and keys to the vault, fireproof cabinets and file cabinets with documents of branches of the branch of Sberbank of Russia" f. No. 3.
17. Who carries out accounting, acceptance and issuance of metal seals and keys from the vault, safes, stamps, ice-creams and clichés?
Section 4.13. an employee of a bank branch (employee of the organizational department), released from transactions with bank valuables, appointed by the head of the bank branch (manager).
18. Where is it allowed to store seals, clichés, metal seals, stamps outside of working hours?
Section 4.14. During non-working hours, all seals, clichés, metal seals used by officials to seal the vault, stamps of cashiers must be stored in metal cabinets assigned personally to employees and having an individual lock secret.
To store metal seals, seals, clichés, name stamps, one-key boxes can also be used, assigned by the head of the VSP individually to each employee.
In the absence of conditions in the VSP for the storage of metal seals, seals, clichés and stamps, which exclude the possibility of their use by other persons, cashiers are allowed to store them outside the VSP outside of working hours.
19. Where are ice-creams, clichés, metal seals, stamps stored during working hours?
Section 4.14. During working hours, metal seals, ice-creams, clichés and stamps of cashiers are stored in individual storage facilities or in personal one-key boxes (metal cabinets).
20. Where are the keys to individual storage facilities kept outside business hours?
Keys to individual storage facilities located in the utility room - individual storage (personally at home).
The keys to individual storage facilities that are located at the workplaces are in the safe room.
21. Where are duplicate keys from individual storage facilities stored?
Section 4.17. An inventory is compiled for duplicate keys (if any) from individual storage facilities. Duplicate keys, together with the inventory, are packed in a separate bag, provided with a label indicating: “Duplicate keys from individual storage facilities”, the cost in a conditional assessment of one ruble per bag, date of packaging, signatures of officials with decryption. The bag is stitched and sealed with seals of officials responsible for the safety of bank valuables, and placed in a safe room or in a metal cabinet (rack) located in the valuables store.
22. According to which book of accounting is the transfer of bank valuables between cash workers and the head of the cash desk?
According to the "Book of accounting for accepted and issued money and valuables" f. No. 0482155 (Appendix No. 15 to these Regulations).
23. What is the shelf life of the ledger of accepted and issued money (values) f. 0482155 after full use?
p.4.21. Sheets of books f. No. 0482155 for each day are printed on paper and filed in a separate file. Sheets filed in a separate case are stitched together at the end of each calendar month. The above stitches are certified by the head of the VSP and officials responsible for the safety of bank valuables, and certified by the seal of the VSP, after which they are stored in the VSP for 10 days, then destroyed.
24. Who in the VSP certifies the book of accepted and issued money (values) f. 0482155?
p.4.22. In VSP, accounting books, as well as books of f. No. 0482155, must be numbered, laced, the total number of sheets in the books is certified by the head of the VSP and officials responsible for the safety of bank valuables, with the seal of the VSP.
In VSP with one employee, the accounting book is certified by the head (deputy head) of the bank branch, the chief accountant (deputy chief accountant) and the specified employee.
25. List the requirements for registration of accounting books in the VSP?
In the VSP, the accounting books must be numbered, laced, the total number of sheets in the books is certified by the head (deputy head) of the bank branch, chief accountant (deputy chief accountant), head. checkout.
26. Who are the officials responsible for the safety of bank valuables in the VSP?
p.5.1 .In the shift mode of operation of the VSP, the duties to ensure the safety of bank valuables are assigned to the deputy head of the VSP (administrator, cashier, performing the functions of a senior shift) and the head of the cash desk of each shift.
27. Who is responsible for the safety of bank valuables during shift work in VSP?
§.5.1. Responsibility for the safety of bank valuables in the VSP rests with the head of the VSP (deputy head of the VSP, administrator, cashier, performing the functions of a senior shift) and the head of the cash desk.
28. Which of the VSP employees seals (sealed) the vault during non-working hours?
§.5.5. During non-working hours, the door of the vault is sealed with metal seals (sealed with seals) of officials.
29. Specify the sequence of applying seals (seals) when sealing the VSP storage?
ï. 5.6. When sealing the storage in the VSP, seals (seals) are applied in the following sequence from the twine knot:
the first - the head of the cash desk;
the second - the second official responsible for the safety of bank valuables.
30. Where are duplicate keys from the VSP storage stored?
p.5.12. Duplicate keys from the VSP vault are stored in the vault of the bank's branch or the vault of another additional office, organizationally subordinate to the same branch of the bank.
31. How is the issuance of keys from individual storage facilities to VSP cashiers?
Section 4.16. A set of keys for each workplace at the beginning of the operating day is issued to the VSP employee by the head of the cash desk, after the end of the working day it is handed over by the employee to the head of the cash desk.
32. Where are the keys to individual storage facilities kept outside of working hours if there is a safe room in the VSP?
Section 4.16. The specified sets of keys are stored in the safe room outside of working hours without putting them in the safe intended for storing bank valuables.
33. What documents are issued when handing over duplicate keys from the VSP storage for storage?
p.5.12. An inventory is compiled for duplicate keys (if any) from the repository. A bag with duplicate keys is deposited with a cover letter signed by officials responsible for the safety of bank valuables through the collection service.
34. What documents on the deposit of duplicate keys from the VSP repository are kept by the head of the VSP?
p.5.12. The memorial order f. No. 203 on the deposit of duplicate keys from the vault, together with copies of the inventory and cover letter, is kept by the head of the VSP.
35. How is a bag with duplicate keys from individual storage facilities accounted for in the VSP storage?
clause 4.17. Duplicate keys, together with the inventory, are packed in a separate bag, supplied with a label indicating: “Duplicate keys from individual storage facilities”, the cost in a conditional assessment is one ruble per bag.
36. What duplicate keys are stored in the VSP own storage?
clause 5.14. The following are placed for storage in the VSP own storage:
duplicate keys from individual storage facilities;
duplicate keys from metal cabinets (cells) intended for storage of seals, stamps, seals, clichés by cashiers;
faulty and unused keys from individual storage facilities.
37. On the basis of what documents are employees of the internal control service admitted to the VSP storage?
clause 5.19. Employees of the internal control service during audits and inspections are allowed into the repository upon presentation of an official ID.
38. On the basis of what documents are the heads of the bank (bank branch) admitted to the VSP vault?
clause 5.19. The heads of the bank (branch of the bank) are allowed into the vault upon presentation of an official ID.
39. What is the period of storage of cash in the packaging of institutions of the Bank of Russia?
clause 5.20. All VSP bank values formed in accordance with Section 6 of these Regulations must be stored in the vault:
In the packaging of institutions of the Bank of Russia - indefinitely.
40. What is the period of storage of bank valuables in the package of cash workers of subdivisions organizationally subordinate to one branch of the bank?
Deputy Head of Department, Head of Personnel Development and Internal Communications at Sberbank Technologies, Elena Frantova on external and internal training.
Over the past year, we launched the main learning processes. So, for example, more than a quarter of employees took courses at the Training Centers in Moscow, St. Petersburg, Minsk and Novosibirsk. About 60 corporate and project management trainings were held at Sberbank Technology, more than 10% of employees are learning English. There were internal seminars on the "Development Factory", "Ariadne", PIR. But a lot still needs to be improved and debugged.
IT is one of the most dynamic business sectors, and in order to always offer up-to-date business solutions, IT professionals are forced to constantly update and expand their knowledge. Therefore, we build a training service based on the fact that it must meet the needs of business in new knowledge, practices and experience and be as transparent and convenient as possible for employees.
Now the learning processes are divided into two large blocks: external and internal. external training need to plan internal- you can visit without a preliminary plan (be sure to coordinate your absence with the head).
It's nice that now we have our own classrooms (training and computer). Therefore, the main part of internal training will take place here. At the end of February, the collection of individual training plans will begin. And in early April, we plan to publish the final versions in Quickr (agreed by the company's management) and begin work as planned.
Of course, we understand that it is extremely difficult to plan everything up to a course six months in advance. Therefore, as in the past year, we leave the option - to take unscheduled training. But it will take much more time and effort to coordinate unscheduled training.
Information about training in the company can be viewed on Quickr "Sberbank-Technologies Training". We are happy to receive all questions and, especially, suggestions by e-mail SBT-Training (in sigma or alpha). We try to work through each of the ideas so that they come to life, although this is not always possible right away. Some of them are implemented within six months, while others form the basis of larger projects.
- external training- training that can be purchased at the Training Centers: technical courses, management trainings, project-based training. You can take such training in the training center itself according to the schedule or in a corporate format. The corporate format implies training conducted by an external trainer for a group of Sberbank Technologies employees under the training center program. External training always involves payment.
- Internal training- training is based on the transfer of unique knowledge and experience inherent only in the company. Typically, such training takes place in the format of 2 or 4-hour seminars, and is conducted by specialists from Sberbank Technology or Sberbank.
- Technical and vocational training. Basically, this is training in external training centers on vendor products or methodologies. It is customary to include such courses and conferences in a personal training plan, based on the needs of professional development and the development of a business area. There is no single catalog of courses! The list that the training department provides is basic courses for the core competencies of the company. If a suitable course is not found among them, you should find and include the desired course in the plan or contact the personnel development department with a question.
- Management training. These are trainings on communications, basics of management and personal development. A list of standard corporate trainings is posted in quickr. Trainings are conducted by professional trainers for Sberbank Technologies corporate groups. Once every six months, a training schedule is compiled and laid out in quickr. A week before the training, all interested employees receive information that the training will take place. The employee can take part in it or wait for the next date.
- Project based learning- includes a pool of courses on project management methodology based on the concepts of PMI and IPMA. A list of standard corporate trainings is posted in quickr. Trainings are conducted by professional trainers for Sberbank Technologies corporate groups. Once every six months, a training schedule is compiled and laid out in quickr. A week before the training, all interested employees receive information that the training will take place. The employee can take part in it or wait for the next date.
- English language implies training in corporate groups twice a week after hours - in the morning or in the evening. The training cycle is designed for 4 months and implies the development of one level of training. Any employee can take part. Recruitment into groups occurs at the end of each cycle. 50% of the cost of classes is paid by the employee himself.
- Internal courses- These are technical courses that are in demand by a large number of employees. Such courses are held in a corporate format, if possible in corporate classes with the involvement of an external or internal trainer, according to an authorized or author's program.
- Knowledge Sharing Seminars are from 2 to 4 hours, during which discussions are held on the core competencies of the company, project processes and automated systems. Seminars are conducted by experts and leading specialists of the company. All interested employees can take part in the seminar, having coordinated the time of participation with their supervisor and the head of the current project.
- Workshop. Practical lesson on internal corporate tools (Ariadna, Doctrix, SEODO, etc.). Classes are held from 2 to 4 hours in a computer class. The list of workshops will be updated in quickr. The schedule of classes is formed by the fact of the recruitment of people into groups.
- Individual training plan. Every six months, each employee, together with their immediate supervisor, discusses a training plan, which may include technical, managerial or project-based training courses. Training is included in the general training plan for the department in an amount sufficient for development and not contradicting the production process, and is approved at the level of the director of the department. To initiate a specific training for an employee, it is enough to copy a line from the plan and send it to the training manager at least three weeks before the desired training date.
- To accept participation in internal seminars, it is enough to decide on the desired topic, coordinate the time of your absence with the leader and come to the seminar. It is not required to add seminars to the plan.
- Training format: individual is carried out in case of filing a planned or unscheduled application to the CA.
- Training format: corporate held for a group of employees of Sberbank Technology.
Sberbank International
Over 10 years of development, Sberbank has become a "bridge" between the economic systems of many states and has taken a leading position in the countries of presence. Business development in the international arena is supervised by Sberbank International. Sberbank's international business is a network of subsidiaries, representative offices and branches in 16 countries, over 28,000 employees and over 14 million customers. Subsidiary banks actively introduce innovative products and lead in many areas, which is confirmed by prestigious awards from reputable financial publications.
Block HR
Among the main tasks of the Block: selection, adaptation, training, development and motivation of employees; formation of corporate culture and volunteering, labor protection. Employees of the division make every effort to ensure that 314 thousand of their colleagues are surrounded by constant care and work with pleasure.
wealth management
The block combines asset management, pension, insurance and depository businesses of Sberbank. A wide range of products is sold in all business segments: retail and corporate blocks, CIB and Private banking.
In 2016, the total number of products sold exceeded 32 million. Today, customers have the opportunity to purchase insurance, pension and investment contracts online through the sberbank.ru website, the websites of subsidiaries, Sberbank Online and Mobile Bank. The total number of electronic sales of welfare products in 2016 amounted to more than 70 thousand.
Risks
The risk management system is guided by the recommendations of the Basel Committee on Banking Supervision, complies with the requirements of the Bank of Russia and complies with the best world practices. Sberbank is dynamically developing and transforming, protecting the interests of shareholders, strengthening competitive advantages, managing capital efficiently and increasing its overall market value.
It was Sberbank that was the first to apply for the application of an internal rating system based on its own model ratings of counterparties to calculate capital adequacy. The result was the possibility of a significant increase in the capital adequacy of the Bank and the Group as a whole.
In the process of verifying and evaluating the borrower's reliability, a predictive analysis of the client's creditworthiness, its behavioral characteristics, voice and other types of biometrics, as well as other modern technological solutions are used.
corporate business
The Block team is improving the bank for 1.8 million corporate clients, helping entrepreneurs create new services and a new quality of life for our country. Today, the Block faces loud challenges: automating the lending process, creating the best bank for small, as well as large and medium-sized businesses, lending to regional authorities, building a convenient digital service platform, and continuously improving banking products for businesses.
Corporate investment business (Sberbank CIB)
The Bank's clients include major corporations, financial institutions, federal and sub-federal authorities and organizations. Sberbank CIB offers corporate lending (trade finance), trade finance, investment banking, securities trading, and integrated financial solutions and financial advisory services. As of March 2017, the volume of the loan portfolio for the largest customers amounted to 7.4 trillion. rubles. In 2016, Sberbank CIB was recognized as the most innovative investment bank in Central and Eastern Europe by The Banker magazine.
Strategy and development
The strategy team is a division of the future that creates a new image of the Bank. The unit studies the latest trends and trends, finds new ideas, participates in the formation of a development strategy in all areas, and also supports the implementation of the strategy at every stage.
Purposeful people work here, who are not afraid to take on the impossible and are used to thinking two steps ahead. The team brings together specialists from various industries. Candidates are expected to be able to think strategically and be ready to tackle ambitious tasks.
Retail business
The largest Block of the company not only offers starting positions in departments and call centers, but also has a lot of vacancies in the field of IT, Data Science, management and process optimization.
Sberbank's retail business clients make up 70% of the Russian population. Every day, 144,000 employees help people make transfers, pay for services, get loans, make deposits, improve living conditions, exchange currency, and carry out operations with precious metals.
Today, 48 million of our clients use the Sberbank Online web service and mobile application, and Mobile Bank has more than 30 million users. Together with the client, we create the future and save the main resource - time.
Territorial development
Today, the regional network of Sberbank consists of 14 Territorial banks and 14,739 client offices that provide their clients with a full range of banking services in 83 constituent entities of the Russian Federation, in an area of 11 time zones. Their work is coordinated by the Territorial Development Block.
Finance
The "Finance" block is engaged in financial support of the Bank's activities: business planning, cost management and control, tax risk management, financial analytics and reporting in accordance with Russian and international standards, transfer pricing, liquidity and capital management of the Bank.
Direct reporting to the President of the Bank
The President is directly subordinate to a number of subdivisions: the Department of Marketing and Communications, the Secretariat (that part of it that is responsible for organizing the work of the collegiate bodies of the Bank and the Competition Commission), the Ombudsman Service (dealing with the examination and settlement of customer requests, as well as mediation of conflict situations) , Department of Internal Audit and Internal Banking Security, and, of course, a relatively new structural unit for the implementation of Agile.
Services
The "Services" block consists of the Departments of real estate and operation, construction, security, business management; centers responsible for the storage and transportation of cash and precious metals, and the Supply Center. The main tasks of the Block: service support for business units, internal and external customers, ensuring the smooth operation, development and security of the Bank (physical security of facilities, combating cyber fraud, protection of information and electronic business).
Block Technology
Modern technologies and innovations are a sustainable source of formation of the Bank's unique competitive advantages. The task of the technology block is to complete the moderation of Sberbank by 2018 and make it one of the technology leaders in the banking sector.
The Technology block is one of the sponsors and leaders of the Agile transformation project.
The main activities of the Block:
- Development of a strategy for the technological transformation of the bank;
- Analysis of business processes and requirements for their optimization;
- Analysis of business processes and creation of a corporate IT architecture;
- Development of banking products.
Part of the Technology Block is