Home loan contact. Home Credit Bank hotline - toll-free phone numbers for individuals

It is customary to contact a bank specialist for help in case of loss bank card, when controversial issue or to apply for a card or loan.
At the moment, there have been changes to the Home Credit Bank hotline - the phone number is already new and is not toll-free.

Home Credit Bank - hotline phone number

Hotline number 8 495 785-82-22 .

By calling this number, you can get advice on any question related to the services of this bank. Calls to this number are paid depending on the operator's conditions.

Contacting the bank via the feedback form or online call

What questions can you get answers to from Home Credit Bank technical support?

Telephone call to service technical support Home Credit will provide the opportunity to carry out a number of operations:

  1. Block your plastic card if it is lost. You will need to name its last 4 digits. If they are not available, you must undergo passport authentication.
  2. Find out how much money is left in the account. This function is available for any banking product (credit cards, debit cards and current accounts).
  3. Find out the amount of debt on a loan or card. It is necessary to provide passport data and provide the card or agreement number.
  4. Restore access to online banking and resolve any technical issues. If you are unable to log into Home Credit Internet Banking, you must immediately call the hotline. There is probably an error in your browser settings. The operators will tell you how to fix it.
  5. Apply for a card or loan. If you need a certain amount of money, you can submit a preliminary loan application. If the bank approves the decision, the applicant will have to go to the nearest branch to confirm the application and receive funds.
  6. Find out the addresses of bank offices and their working hours. Home Credit Bank branches are located in almost every city in Russia. But it’s better to ask the operators where to find them.

How quickly can I reach the bank's hotline?

Unfortunately, on weekdays it can be difficult to reach the hotline. Often they even switch from one operator to another. In the evening the load decreases. But at the same time, the number of specialists is decreasing. Plus, the task is further complicated by the fact that specialized economists work only during the day. Therefore, in the evening, resolving a number of issues becomes impossible.

How else can you solve the difficulties that have arisen?

There are issues that can be resolved without contacting support. For such cases, it is recommended to connect to the Home Credit online bank. This can be done through a bank office or through the website https://ib.homecredit.ru/ibs/login. Using your personal account, you can independently check: accounts, debt balance and other information. In addition, it has become available to make scheduled monthly payments on loan obligations.

Home Credit Hotline

Today one of the leaders in lending individuals is Home Credit Bank. This bank is among the top twenty in this category. And today he does not resign his powers and continues to work active search new customers who will bring new profit. As a result, Home Credit Bank significantly reduced interest rate, and when issuing loans refused additional commission. Moreover, the bank’s management, one might say, went all-in, attracting borrowers in the field of mortgages and car loans. And for this, the number of required documents was reduced. In order to attract new customers, Home Credit Bank began to actively cooperate with chains of various stores and supermarkets, which led to improved positions in the market.

One of the bank’s achievements was the introduction of machines that will speed up the work of Home Credit. Thanks to them you will be able to:

  • Find out about the status of consumer and mortgage loans.
  • Activate or block a bank card.
  • Get information on financial transfers and deposits.
  • Addresses and locations of the nearest ATMs and branches of Home Credit Bank.

But what if you experience certain problems with one of the bank’s services? How to quickly resolve issues that arise?

Home Credit Hotline – a step forward!

The most common problems that Home Credit Bank clients encounter are the loss of a card or incorrect loan repayment, for example, the money that you deposited within a clearly specified period was taken into account. Of course, you can fill out an application or call the bank. But it is not always possible to get a quick answer and the problem will worsen accordingly. Therefore, the best solution would be to call the hotline. Moreover, such a call will be absolutely free and it doesn’t matter if you are calling from mobile phone or stationary. An exception is a call from abroad. It will be charged according to your operator's tariff.

So, a free call to the Home Credit Bank hotline is a high-quality and at the same time automated assistant for solving your problems. Thanks to this telephone line, you can improve your communication with the bank and make it more pleasant and efficient. Regarding all banking products, submitting and completing an application, you will be able to conduct a dialogue with the Home Credit Bank contact center. IN online mode, namely by calling the hotline you can get the most objective information on registration online loan, savings deposits, credit cards and so on. You can also make a call or contact the bank through the official website.

The automatic call system is very simple. It starts with the combination “8 800”. The menu has voice prompts for different sections. For example, you can:

  • To plug Personal Area.
  • Apply for a loan.
  • Leave or find out a review about the bank.
  • What kind of loan is profitable?
  • How to get cash.
  • Credit calculator etc.

Hotline assistant from Home Credit

So, by contacting the hotline operator, you can get help in solving different problems. Now let's talk about the conditions for obtaining this or that information.

  1. Block the card. If you lose your bank card, you can block it using the hotline. But to do this you need to name its last four digits. If you do not know them, then you will have to go through the authentication procedure using a passport.
  2. Find out the debt on a loan or card. You can get this information for absolutely any account. But to do this, you must provide your card number or contract number. The operator may also require some passport information from you.
  3. Information on account balance. You have the opportunity to obtain information on the balance of your deposit, loan repayment account and simply information on the settlement network.
  4. Apply for a card or loan. To get cash, you can apply for a loan. If you find out about the positive result of your application by calling the hotline, you will need to contact the nearest bank branch.
  5. Solve any technical issue or restore access to Home Credit Internet Banking. You can confidently call the hotline if you are unable to access the Internet bank. The operator will help eliminate possible problem, which may be related to browser settings.
  6. Find out information on the work schedule of the Home Credit Bank branch. Home Credit banks employ thousands of employees, and offices are scattered throughout Russia. Moreover, new branches are constantly opening and closing. And by calling the hotline you can find out the current schedule, telephone number and address of a branch in any bank.

Waiting period for hotline response

If you make a call on a weekday, then you should realistically understand that the line may be busier than in the evening. Moreover, you may be switched to other operators. New evening hours there are also fewer operators. If you have questions about the economic category, you will not be able to get an answer in the evening, since the economists will no longer be working. The management of Home Credit Bank is working to improve this area, so don’t be upset when faced with something like this.

Advantages of the Home Credit Bank hotline

The main advantage of the Home Credit hotline is 24/7 work, as well as absolutely free calls. This means that at absolutely any time of the day, the operator will provide all possible assistance for you. You will be able to quickly obtain information on any bank service provided. As mentioned above, the presence of a voice menu allows you to solve some of your questions. This is a big plus to the existing hotline.

So, the main task of Home Credit Bank is to provide profitable, simple and convenient banking services. As a result, if you are an active client of this banking organization, your life will become more comfortable. And an important aspect of improving service delivery is the relationship with the client. And the hotline is a breakthrough in this regard. Home Credit Bank is waiting for new clients who will not be disappointed!


Home Credit bank support service and hotline.

The most important issue for the bank's attention was fast and high-quality service. The bank was one of the first to open a technical support hotline for bank clients, and not one, but two! You can always quickly reach them from any corner of Russia, and it’s completely free. You can discuss any issue with the operator, be it the loan balance, Required documents for a loan, current Home Credit rates on deposits and much more by typing Home Credit bank hotline number . Contact Center Home Credit was created for the most profitable and useful communication between clients regarding all banking products, car loans, and processing loan applications without certificates and documents.

Hom Credit Bank loans information from the hotline

A loan is a form of borrowed capital expressed most often in monetary form, or in commodity form. Often, a loan is issued on the condition of repayment, payment, security and urgency. In Hom, credit relations are understood as a separate particle economic relations associated with the provision of funds on loan with the return of the debt along with interest. The object of credit relations is the value that was lent in order to make a profit.

The subjects of credit relations can be independent enterprises. One of the characteristics of credit relations is that they imply the existence of two entities - the lender - Home Credit Bank and the borrower. The object of lending is usually money, but can also be different kinds inventory items, work performed or services performed for which a loan agreement is concluded. Conditions loan agreement You can find out by calling the home bank hotline.

Reasons for lending:

1) General economic;
1.1 Operation of the enterprise on the principles of commercial calculation;
1.2 Time gap between the shipped goods and its payment;
1.3 The need to ensure a continuous renewal process at the enterprise;
1.4 The need for enterprise development;
2) Specific;
2.1 Long operating cycle;
2.2 Seasonality;
2.3 Violation of circulating money standards;
2.4 Lack of professionalism of financial managers.

Types of lending to enterprises:
1. Overdraft;
2. Commercial loan;
3. Factoring;
4. Leasing.

Overdraft - a short-term loan from Home Credit Bank, in excess of the balance of money on current account enterprise or person. Overdraft conditions for credit cards can be found by calling the Home Credit hotline. If the company has used an overdraft, then interest is calculated daily until the loan is repaid in full. Overdraft is not secured by anything.
A commercial loan is a type of borrowed capital in the form of deferred payment for shipped products, goods, work or services.

There are the following types of commercial loans:
1) Accounts receivable and payable;
2) Debt formalized by a bill of exchange;
3) Consignment - transfer of the right to sell goods.

Factoring is a type of loan from Home Bank that allows you to refinance an enterprise as a result of the appearance of receivables. About the possibility of use of this loan It’s worth checking with the Home Credit Bank hotline.

Types of factoring:
1) Factoring “with” or “without” prepayment;
2) Open or closed factoring;
3) Factoring without recourse or with recourse.

Leasing is a long-term lease of movable or immovable property.

Lease payment structure:
1) Depreciation;
2) Insurance;
3) Risk premium;
4) Leasing margin;
5) Payment for resources.



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