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Megafon help desk phone number operator. How to contact a Megafon hotline operator for free

Help Desk The telecom operator provides customer support for any questions that arise. By phone hotline subscribers can consult on the company’s services and tariffs, check the balance, find out the required amount of payment for services and the conditions for connecting to certain tariff plans.

Number support services operator Megafon operates 24 hours a day, seven days a week and holidays. This means that clients can receive the necessary assistance at any time convenient for them. To solve the problem, just call Megafon support service on the required line and tell a specialist about your problem.

This article will help you figure out in what situations exactly who you need to contact.

Free telephone number of the unified federal hotline Megafon

Unified federal hotline number allows the company's clients to call the call center service from anywhere in Russia. Moreover, you can contact specialists even with a negative balance.

Megafon free hotline: 8 800 550 05 00 .

Calls are absolutely free from landline and mobile phones of any operators.

Contacting the help desk from a mobile phone

A short support number is available for subscribers of the Megafon cellular network. Call an operator from a mobile phone mobile communications it’s more convenient for him. The numbers are easy to remember: 0500 .

The 4-digit Megafon operator number is the same for all regions. You can send questions via SMS to the short number 0500. Customer service specialists respond promptly.

How to call support from a landline phone

You can call Megafon operator from a landline number using a single hotline number: 8 800 550 05 00 .

In Russia, calls will not cost the caller a penny. In Russian regions, additional customer support centers of the company may operate, calls to which are free only for Megafon subscribers in this region.

How to contact an operator directly without an answering machine

In order to call a live operator, you should use the voice menu of the service. To do this you need to call:

8 800 550 05 00;
0500.

After connecting, follow the service commands. The voice menu support system may change from time to time, but in any case it will lead to the goal if done correctly.

Customer support phone number for corporate clients

Representatives of corporate clients can call the single federal helpline number: 8 800 550 05 00 .

Additionally valid hotline for legal entities: +7 924 111 05 55 .

Hotline number for individuals

Within the Russian Federation, in all regions of the state, a single hotline is valid for individual subscribers:

8 800 550 05 00 ;
0500 .

Helpline individuals, those abroad: +7 926 111 05 00.

At the same time, within the country the operator can additionally use regional centers client service.

How to call or send SMS to Megafon from a computer online

The company's official website has a service for sending messages to customers for free. Megafon http://moscow.megafon.ru/help/info/message/. Only operator subscribers can send SMS.

To use the service, you must enter your valid number and then go through the confirmation procedure, for which you will have to use the code received on your mobile device. The phone number of the message recipient is also entered.

Helpdesk in online mode completely free. The SMS message itself will be sent on behalf of the specified number.

How to call the operator's technical support

Megafon technical support is an integral part of the overall user consultation service.

Therefore, a call to any of the above telephone numbers will allow you to receive the necessary assistance - after the situation is clarified, the operator will redirect the call to the technical support telephone number.

How to call Megafon from Tele2, Beeline, MTS, Phoenix

Megafon provides the opportunity to resolve issues from phones of other operators. The federal hotline number is the same and does not change for calls from another operator.

To contact a call center specialist, from any mobile device you need to type: 8 800 550 05 00 .

Moreover, using a short number from SIM cards MTS, Tele2, Beeline, Phoenix, it is unrealistic to call Megafon’s subscriber service, so you should not waste time on such attempts.

How to call the helpline with a zero balance

Megafon clients can call customer service numbers even if they have no money on their balance. Calls to support numbers 8 800 550 05 00 and 0500 cost subscribers nothing. Therefore, there is no need to be afraid that a call to the hotline will drive the client into debt.

How to call Megafon support in roaming

The company provides worldwide information support to clients traveling and on business trips. The current hotline number for calls from abroad is: +7 926 111 05 00.

Calls are free for Megafon subscribers around the world.

You are an unhappy person! If only because your mobile operator is called “Megafon”

I'm joking, of course, although... Every joke has only a grain of joke. And Megafon really was once upon a time one of the most reliable operators cellular communication.

But there are exceptions to every rule, right? And even though questions about the quality of Megafon’s services rarely arise, they still arise. There are situations when you definitely need to talk to a “live” Megafon operator. Here's what the operator has Megafon support phone number, and how to quickly call the Megafon Hotline, we will tell you in this article.

Here we remember again that Megafon is one of the best operators. In addition, he is also one of the friendliest towards his subscribers. Because Megafon does not hide its support phone number, and does not try to avoid communicating with you. Even created in Megafon Hotline, whose specialists are always ready to help you.

Therefore, most often, establishing a connection with a support service operator in Megafon is quite simple. Although in some cases certain difficulties may arise.

In general, enough lyricism! Let's look in detail at all the ways to call the Megafon operator and ask him the questions you are interested in.

How to call the Megafon operator from a mobile phone for free

The easiest way to reach the Megafon operator is by short service number.

All calls to the short service number are free!

If you are a “regular” client of Megafon, the operator’s phone number by which you can contact him is - 0500 .

Don’t rush to rejoice right away - first you will be taken to the voice menu mode.

Helpful advice: You don't have to wait for the answering machine to list all your options. Immediately press the 1 key and then the 0 key.

Unfortunately, you still have to listen a little while they tell you about the possibilities of obtaining a number of services. But after that, they will still connect you to a live Megafon operator. BINGO!

If you have corporate rate Megafon support number will be slightly different. Megafon corporate tariff subscribers free call the operator should use a short number 0555 .

How to contact the Megafon operator from a landline phone

If according to for some reason You can’t make calls from a mobile phone connected to the Megafon network, don’t worry. Megafon has a phone number designed specifically for such cases. This is a single federal number that you can call to contact the Megafon operator - 8 800 550 05 00 .

All calls to this number are free!

Both from landline phones and from mobile phones of any operator.

How to call Megafon operator for free while roaming

Even if you went abroad Russian Federation, then in this case you still have a wonderful opportunity to dial the Megafon operator’s phone number for free. To contact representatives of the Megafon company, you need to call the operator by phone number +7 926 111 050 .

Note!

The number should be dialed this way, in international format.

And here for corporate tariff clients, when you are in roaming, there is another opportunity to contact the Megafon operator for free. The phone number of the Megafon operator that you need to dial is 0500 or 0555 .

Just don’t expect that you will be immediately connected to an operator - this is not the case.

When you are in roaming, you can call the Megafon hotline only through a call back!

That is, your outgoing call to toll free number Operator megaphone 0500 or 0555 will be automatically interrupted, and after a short time You will receive an incoming call from a support specialist.

Megafon support number, which will be detected in your incoming call, will be either +7 928 111 05 00 , or +7 928 111 05 55 . Incoming calls from these numbers will also be free for you! Even while roaming.

Well, if your mobile phone is broken, or is simply not at hand, and consultation with a specialist is very important for you, you always have the opportunity to ask your question on the Megafon website online. To do this, simply tell us about your problem on the official website, on the “Online Consultant” page. You will receive an answer within a few minutes.

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Questions by topic Expand all topics

SIM card, number, tariff
- How to unblock a number?
  - If you run out of money in your account and the number is blocked, top up your balance. The number is activated after the debt is repaid.
  - If you have not used a number for more than 90 days, it may be blocked. To restore your number, take your passport to a MegaFon salon. If the number has not been transferred to another subscriber during this time, you will receive a new SIM card with the same number.
    Find out if you can restore your number by sending a free SMS from your current MegaFon SIM to. In the message, indicate the number you want to restore and the owner's full name.
  - If the number is blocked after losing your SIM card, you can get a free new SIM card with the same number by going to a MegaFon salon with your passport.
  - If you have set a block, the number will be unblocked automatically on the day you selected for the block to end.
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- How to get a new SIM card while keeping your phone number?
  Apply with your passport to any MegaFon salon in the Home region in which the agreement was concluded. You can get a new SIM card for free and continue to use your number. The tariff and all terms of service remain the same, conclude new agreement there is no need to provide communication services.
  
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- How do I keep my number?
  The number remains yours as long as the balance is positive. If you do not use the number and do not activate the blocking service, then at least once every 90 days you need to use communication services: outgoing calls, incoming calls, sending SMS, sending and receiving MMS, accessing the Internet. If you do not use communication services for more than 90 calendar days consecutively on call tariffs and longer than 180 calendar days in a row on Internet tariffs, the subscription fee for maintaining the number begins to be charged daily.
  
  In case of non-use of communication services on any of the subscriber numbers combined on one personal account for more than 90 (ninety) calendar days in a row, the contract for the provision of communication services in relation to this subscriber number is considered terminated at the initiative of the subscriber.
  
  The amount of the subscription fee for maintaining the number, the conditions for its debiting and the period at the end of which the contract for the provision of communication services will be terminated and the number can be transferred to another subscriber is indicated in the description of your tariff. You can find it in the Tariffs or Tariffs Archive section.
  
  If you do not use communication services for more than 90 days and the Personal Account balance is zero or negative, the contract is considered terminated on your initiative. If the number has not been transferred to another person, it can be restored by filling out an application at the MegaFon salon.
  
  If you are planning for a long time(more than 90 days) do not use mobile communications, block your number.
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- - Use the service Telephone codes of mobile operators. Enter the person you are interested in mobile number in the search bar and click the “Check” button. The carrier and region will appear below the search bar.
  - Type the command * 629 # . Then enter the mobile number you want to verify in any format. Operator and region information will appear on the screen.
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- How to renew the contract or change the number?
  You can choose a number when concluding a contract for the provision of communication services or replace your current phone number.
  
  Choose a beautiful, easy-to-remember number in an online store or in a MegaFon showroom.
  
  The cost of the room depends on the room class: simple, bronze, silver, gold, platinum, and the type of numbering: federal or city. More details about the cost of the room in the description of the service Select a room.
  
  The service operates in two modes:
  - one-way: the caller will hear the message “The subscriber’s device is turned off or is out of network coverage”;
  - two-way mode: the caller will receive an SMS with your new number.
  In any mode, you will receive an SMS with the number of the person who called your previous number.
  
  The service does not work if the balance on the old number is negative or zero, or if the old SIM card is blocked.
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Services, options
Mobile Internet
- What to do if the mobile Internet does not work or the speed has decreased?
  1. Check your balance and top it up if necessary. To check your balance, type the command * 100 # or go to your Personal Account. The Internet only works with a positive balance. If you have recently topped up your account, wait a few minutes for the internet to work again.
  2. Check the balance of your Internet package. Open the MegaFon application or go to your Personal Account Balances for service packages. If the included Internet capacity has run out, connect one of the options to extend the Internet.
  3. Check if you have the Mobile Internet service connected. To do this, go to your Personal Account and in the “Services” section, select Services and options or dial a free command on your smartphone / tablet * 105 # and select the desired item from the menu on the device screen.
  4. Make sure you have Data Transfer mode enabled. You can check this in the settings of your smartphone or tablet in the “Data transfer”, “Data connection” or “Mobile network” section (the name may differ in different devices).
  5. Reboot your device (turn it off and on).
  6. Turn off Wi-Fi on your smartphone/tablet (when using a router from MegaFon, Wi-Fi should remain on).
  7. Move the SIM card to another device. If the mobile Internet also does not work in another device, contact the nearest MegaFon store with an identification document to replace the SIM card. When replacing a SIM card, the phone number will not change; the service is provided free of charge.
    To find out the address of the nearest salon, open the MegaFon application.
  8. When using the Internet via a modem/router: Reinstall the MegaFon Internet application, try connecting the modem/router to another USB port on the computer, update the software of your modem/router. Latest versions software You can download it for free from the MegaFon online store. Find your modem or router in the directory and go to the "Files" tab.
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- What is 4G+, how to start using it and how does the transition from a 2G/3G network to 4G+ happen?
  4G+ (or LTE) is mobile Internet with a speed not inferior to regular wired internet. Browser pages, files, music, videos, games and applications load in seconds.
  
  To start using 4G+ you need a smartphone and SIM card that support this technology.
  
  Type the command * 507 # to see if your SIM card supports 4G+. If not, you can change it for free at any MegaFon store using USIM.
  
  After you insert the new USIM into your smartphone, select the LTE network type in the settings.
  
  And if you have a smartphone with support for two SIM cards, then USIM must be installed in the 1st slot.
  
  When you connect to the network, the device automatically selects best network in terms of signal quality. To provide maximum speed connection, a network with more reliable reception is suitable. There is no need to manually switch the mode or perform any other actions. The device changes networks automatically, without interrupting the connection.
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- How to enable 4G (LTE) in phone settings?
  Select and save the following settings:
  - iOS (iPhone): Settings → Cellular → Data Options → Enable LTE → Data Only (Voice and Data).
  - Android: Menu → Settings → Connections → Other networks → Mobile networks→ Network mode → 4G/3G/2G (automatic connection).
  - Windows Phone: Settings → Data → Fastest connection → 4G.
  The name of the settings may differ for different models.
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Personal Area
- How to log into your Personal Account, get or change your password?
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- How to top up your account?
  Choose any convenient method:
  1. Top up your account from a bank card or e-wallet in the Payment section.
  2. On the main page of your Personal Account, you can top up your account, as well as the account of another Megafon subscriber, with a bank card.
  3. Set up Autopayment yourself in your Personal Account on the website or contact a specialist at a MegaFon salon for help. With this service, the balance will be replenished automatically from your bank card.
  4. If you can’t pay right now, use the Promised payment service.
  5. Another MegaFon subscriber can transfer money to you from their account using the Mobile Transfer service. To send a request to another subscriber, use free service Pay for me.
  6. If you are a client of Sberbank and your bank card linked to a phone number, please indicate the required amount via SMS and send to the number or use the Sberbank-Online application.
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- How to stay in touch with a negative or zero balance?
- Mobile subscriptions
  - How to unsubscribe?
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  - Can I listen to a recording of my telephone conversation?
    MegaFon does not record subscriber calls.
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  - How to set up call forwarding?
    You can set up or cancel call forwarding in the phone menu or in your Personal Account. For conditions and cost of setting up forwarding, see the service page.
    
    If the established forwarding does not work, check whether there are any restrictions on your number and whether the number is entered correctly.
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  - What is VoLTE technology and what is needed to use it?
    To use VoLTE calls, you need a device and SIM card that support this technology.
    To check if your SIM card is suitable for the 4G+ network, enter the command * 507 # . If it doesn’t fit, replace it for free with a USIM card at any MegaFon store.
    
    List of devices that support VoLTE:
    - iPhone 6/6 Plus, iPhone SE, iPhone 6s/6s Plus, iPhone 7/7 Plus, iPhone 8/8 Plus, iPhone X, iPhone XR, iPhone XS, iPhone XS Max and later;
    - Honor 10, Honor 10 lite, Huawei P20, Huawei P20 pro, Huawei P20 lite, Huawei Nova 3, Huawei Nova 3i, Honor Play, Honor 7X, Huawei P10 lite, Huawei Nova 2 plus, Huawei Nova 2, Huawei Nova 2i, Honor 8 lite, Huawei P-smart, Huawei P-smart 2018, Huawe Mate 20 lite, Huawei Mate 20, Huawei Mate 20 pro, Honor view 20, Honor 8C;
    - LG K10 2017, LG Stylus 3, LG X Power 2, LG G6, LG Q6α, LG Venture, LG G7, LG G7 Fit, LG Q7, LG Q7+, LG Q Stylus+, LG K9, LG V30, LG K11, LG K11+ ;
    - Nokia 3, Nokia 8, Nokia 5.1;
    - Samsung Galaxy Note 8, Galaxy Note 9, Galaxy J7 Neo, Galaxy A3, Galaxy A5, Galaxy A6 | A6+, Galaxy A7, Galaxy A8 | A8+, Galaxy J2 2018, Galaxy J3, Galaxy J5 | J5 Prime | J5 2016, Galaxy J7 | J7 2016 | J7 2017 Neo, Galaxy S7 | S7 edge, Galaxy S8 | S8+, Galaxy S9 | S9+, Galaxy J6 | J6+ 2018, Galaxy J4 | J4+ 2018, Galaxy J8 2018, Galaxy J2 | J2 Core | J2 Prime, Galaxy A9 2018;
    - Sony Xperia X, Xperia X Performance, Xperia XZ, Xperia X Compact, Xperia XZs, Xperia XZ Premium, Xperia XZ1, Xperia XZ1 Compact, Xperia XA1, Xperia XA1 Ultra, Xperia XA1 Plus, Xperia XA2, Xperia XA2 Ultra, Xperia L2, Xperia XZ2, Xperia XZ2 Compact, Xperia XZ2 Premium, Xperia XA2 Plus, Xperia X dual, Xperia X Performance dual, Xperia XZ dual, Xperia XZ3;
    - Vertex Saturn, Vertex Impress Blade, Vertex Impress New;
    - Alcatel 1 (5033D), Alcatel 3L (5034D), Alcatel 1X (5059D), Alcatel 5052D, Alcatel 5099D, Blackberry Key 2.
    If not on the list the desired model, then check with the manufacturer to see if your phone supports VoLTE technology. The list is constantly updated.
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  - How to set up VoLTE?
    Select the desired settings for your smartphone:
    - iPhone: Settings → Cellular → Data Options → Enable LTE → Voice & Data.
    - Huawei: Settings → Wireless network→ Mobile network → VoLTE calls.
    - LG Stylus 3, LG X Power 2, LG K10 2017, LG G6, LG Q6α, LG Venture: Settings → Networks → Advanced → Mobile networks → VoLTE or long press on the VoLTE icon in the notifications menu.
    - NOKIA: Settings → More → Mobile networks → 4G LTE mode (enabled by default).
    - Samsung Galaxy: VoLTE is automatically enabled in the new firmware.
      If not: Settings → Connections → Mobile networks → VoLTE calls.
    - Sony Xperia: VoLTE is automatically enabled in the new firmware.
      If not: Settings → More → Mobile network → Enable VoLTE or Notification panel → Quick settings → Enable VoLTE.
    - Vertex Saturn: Settings → More → Mobile networks → 4G LTE mode.
    - Alcatel: Settings → More → Mobile networks → VoLTE.
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  - Why doesn't the network pick up?
    1. Unstable network signal.
      You are outside the city, in areas with dense buildings - in an area of uncertain signal reception. If communication problems occur regularly, please send us a message via the Write to us form or contact the Support Service through your Personal Account. In the message, indicate the address where communication problems occur and describe the problem in detail. On an Android device, using the My Network application, you can automatically send information about call quality and coverage problems to MegaFon.
    2. There is not enough money in your account.
      Top up your account in any convenient way.
    3. Incorrect connection to the network.
      Go to your phone settings and select the MegaFon network manually. Reboot your phone. If your device allows you to select the network standard (4G / 3G / 2G), try switching to another standard.
    4. The phone or SIM card is faulty.
      Insert the SIM card into another device and check if it will connect to the network. If the SIM card in the other phone also does not register with the network, replace the SIM card.
    5. You are outside the Home Region or in the coverage area of an operator with which MegaFon does not work.
      Go to your device's settings and try manually selecting a different network.
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- Emergency help
  - How to call emergency services?
    Single emergency number:
    
    1 - Fire Department;
    
    2 - police;
    
    3 - emergency;
    
    4 — emergency gas network service.
    
    Emergency numbers:
    
    Emergency - ;
    
    Calls to emergency numbers are free. You can call if there is no money in your account, and even from a phone without a SIM card.
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  - What to do if your phone is lost or stolen?
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  - How to protect yourself from scammers?
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  - How are emergency communications services provided?
- Roaming
  - How to use communication services when traveling around Russia and the world?
    When traveling around our country, no additional actions are required to use communication services. The only condition is that you must have a positive balance.
    
    When you go to other countries, as well as to the Republic of Crimea and Sevastopol, where there is no MegaFon network, you need to make sure that you have the Roaming service activated. It is needed so that you can use communication services in the networks of other operators.
    - 8 800 550-05-00 +7 926 111-05-00 from anywhere in the world;
    - Personal account or MegaFon application;
    - go to the MegaFon salon with your passport.
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  - How to connect and disconnect services in roaming and spend less?
    The easiest and most convenient way is mobile app"MegaFon" or Personal Account. You can check your balance, connect or disconnect services and options, order detailed expenses and ask questions to support in the chat.
    
    When roaming, you do not need to change your mobile Internet settings.
    
    Note!
    
    Some phones may limit data usage while roaming. Go to settings and check if mobile Internet is enabled in roaming.

Sometimes, subscribers have urgent questions that cannot be resolved on their own. Then an experienced Megafon hotline consultant comes to the rescue. But just at the moment when you need it, the number is successfully forgotten or, say, your phone is dead. What should I do? To know how to call the Megafon operator from any phone, remember several digital combinations listed below.

Navigation

How to contact the Megafon operator?

Both experienced users and amateurs should know that there are several ways to contact a Megafon support line specialist:

Using a short number for Megafon SIM card owners
Using a single number from any mobile operator
Using a single number from a landline phone
Using dedicated Megafon numbers for regions
By calling from roaming

Megafon operator phone numbers: short

Company managers came up with short numbers to contact hotline operators. They look like this:

0500 — the number is suitable for servicing individuals
0555 — suitable for communication with corporate clients

If you forget these numbers, you can find them on the Megafon website by going to the “Support” section in your personal account.

When making a call to these numbers, remember that this is a multi-line phone, and by pressing various numbers, you can solve your problem yourself. For example, before connecting to an operator by number 0500, you can press a number "1" and you will be provided with information about your connected services. If the spoken commands do not suit you, then press the number «0». As soon as one of the operators is free, you will be immediately connected to him. In the meantime, you might need to listen to some tunes.

Do you know... What if, during a call to a Megafon specialist, you immediately dial 0000 (four zeros) from a SIM card of the same operator, that is, when they just start listing services. Your call will be a priority and the time spent waiting for a specialist will be reduced.

remember, that number 0500 is suitable exclusively for Megafon subscribers and is valid throughout Russia. Calls to hotline specialists are free of charge.

If you are corporate client, then dial from mobile 0555. To contact a specialist, you first need to put the phone in tone mode and press * - asterisk
You will then be presented with a list of commands that you can run manually and get information about them. After listening you will be asked press number 8
Next, after executing these commands, you will be connected to the Megafon cellular operator. You can press a number to contact a specialist without waiting for all commands to be listed

Attention! Be aware that if your account balance is negative, an operator will still answer your call.

Contact a Megafon specialist for any operator

Suppose it so happens that you have run out of funds, your phone has turned off, or you simply do not have a Megafon SIM card, but you really need to contact the operator of this connection. Get a phone with another telecommunications company.

Dial 8-800-550-05-00. This toll free line Megafon support. It is available for communication from any operator. There is no charge for the call
From anywhere in the world you can reach an operator using these numbers 8-926-111-05-00 . It is available for communication from the number of any telecommunications company
An online help desk consultant will be available at 8-800-333-05-00. Here you will be answered, even if you call from numbers of other cellular operators. Only for this you need to be geographically located in Russia

One of the most common mobile operators in Russia is Megafon. At the same time, it is the most focused on feedback with their clients, so contacting the operator will not be difficult. Many subscribers still do not know all the ways to call a megaphone operator, so this issue is very relevant today.

Megafon values each of its clients, so the operator does not avoid direct dialogue with the subscriber. If such a need arises, then everyone can call the service number. and communicate with a “live” consultant who will definitely solve all the questions that the client has.

The company is also working on alternative ways communication with the subscriber, so today you can contact a support center representative not only by calling the call center, but also via SMS, Email or online.

How to call Megafon operator using a short number

Almost every subscriber knows the short number 0500, used to contact a customer support center specialist.

By typing it, you are immediately connected to an autoinformer, which allows you to solve most typical tasks and problems, such as balance status, shift tariff plan, participation in promotions, activation of additional services.

However, in addition to the answering machine, you can also contact an employee of the subscriber support center using this short number. To do this, after connecting, you need to press the “0” button in tone dialing mode, after which the robot will inform you that your call is being forwarded to a free specialist.

An alternative way is the key combination “9” and then “0”. This also allows you to contact a “live” person, but at the same time you will have to listen to the information in order to wait for the subsequent voice menu.

Please note that calls to the short telephone number 0500 to connect with an online support consultant are only available from Megafon numbers.

Megafon operator numbers for communication from a mobile phone

You can reach a support service representative in another free direction +7 926 111 05 00. This number is an alternative replacement for short 0500. Calls are absolutely free from Megafon SIM cards.

Contact Megafon technical support from a landline number

To contact the support center, it is not necessary to call from a Megafon SIM card, because the client has other options in his arsenal. One of these options is to call from a landline phone or from a third-party mobile company operator.

Happens in life various situations, and sometimes there are times when it is not possible to call from a Megafon number.

No problem! In this case, you need to dial 8 800 550 05 0000. The call is free for both landline numbers and telephones mobile operators.

It is worth noting that after making a call you will not have to listen to the answering machine and wait for a connection with a consultant, since an employee of the customer support center will be on the line with you immediately after the answer.

In addition to the single federal telephone, Megafon offers its customers a list of city telephone numbers. number to contact the support center:

Bryansk and region - 8 4832 300 500;
Vladimir city and region - 8 4922 600 500;
Kaluga and region - 8 4842 400 500;
Kursk and region - 8 4712 745 500;
Orel and region – 8 4862 630 500 ;
Ryazan and Ryazan Oblast – 8 4912 510 500 ;
Nizhny Novgorod and region - 8 831 4131 500;
Tula and region – 8 4872 790 500.

How to call a megafon operator from a phone in roaming

In the event that you are not in home region, but within the Russian Federation, the concept extends "intranet roaming". In this case, any method described above will be suitable for contacting a specialist. Just use one of the phones to connect to the support center:

Short tel. – 0500

Federal – 8 800 55 050 00.

As well as a number for calls from landlines and third-party operators - +7 926 111 05 00.

If the subscriber is located outside the Russian Federation, then the concept of "international roaming" and there is only one way to contact a consultant - +7 926 111 05 00. You should dial the phone number only in this format with the prefix “+7”. Moreover, the call is also free.

For corporate subscribers who are within the international roaming coverage area, short telephone numbers 0500 and 0555 remain relevant. The algorithm for communicating with a support specialist is quite simple: after dialing a short phone number The call is dropped and your device immediately receives a call from the phone. Megafon +7 928 111 05 00 or +7 926 111 05 55. Incoming calls from these phones. free.

Other ways to contact the operator

You can ask a specialist a question by sending a text message to 0500. According to Megafon representatives, a response will follow no later than 10 minutes after sending the message.

In addition, you can talk with a company representative online. To do this you need to use the service "Online consultant" on the company website.

Before starting the dialogue, please indicate your name and contact number, you should also correctly indicate the topic of the question so that the person who will talk with you is as competent as possible in this matter. After sending a message, you will receive a response within a few seconds, depending on the workload of the customer service center.

I would also like to remind you that many problems can be easily solved directly through "Personal Area", where you can independently change the tariff plan, check the balance, connect or deactivate Additional services, and also view statistics.

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