Contact money transfers mobile application. Money transfers Contact (CONTACT): how to send and receive

Let's consider step by step instructions search:

• follow the link to the main site;
• then, select the “sending” or “receiving” service;
• select the country “Russia”, the city “Moscow”, enter the address;
• press the “Enter” button;
• The points that carry out the transfer will be displayed in front of you on the map.

Using this search, you can quickly and easily find the nearest bank or other financial institution to conduct a monetary transaction.

Loans through a transfer system

It is not always possible to borrow money from friends or relatives. The solution to this problem was microloans through payment systems. Contact is no exception, and with its help the lender can send funds to the borrower.

The main advantages of obtaining microloans:

• convenience;
• Possibility of registration for citizens with a bad credit history;
• Application review time is 15 minutes.

An individual who has reached the age of 21 can receive a loan by filling out online application on the websites of microfinance organizations. You must attach a copy of your passport and TIN, and provide a payment card number for crediting funds.

If you do not own a card opened at the bank, after your application is approved, contact nearest point payments of Contact transfers to receive cash. To do this, provide the following information to the operator:

• passport;
• name the microfinance organization;
• amount and transfer number.

It is possible to repay the debt through self-service terminals, at the bank by number loan agreement, in Contact branches.

Money transfers Contact (CONTACT) are cash, addressless money transfers within Russia and abroad. Neither the sender nor the recipient is required to open an account. Contact is the first Russian system money transfers, founded in 1999. Currently the Contact operator is .

Contact has a large number of sending points and receiving points, usually at each point you can both send and receive a transfer.

If we compare Contact with transfers, then the latter has more sending points, since the transfer can be made in communication stores (Euroset, MTS, Svyaznoy, Beeline, Know-How) and Kari stores; the transfer can only be received at a partner bank. Contact only works with banks.

How to send

To make a transfer, you need to select the point of departure on the official Contact website and the point of receipt. Come to the point of departure with your passport and provide the recipient’s last name, first name, patronymic, as well as the country, city and transfer amount.

Within Russia, transfers are made in rubles, the maximum amount of one transfer is 500,000 rubles.

Within the CIS, transfers can be made in three currencies: rubles, dollars and euros. To foreign countries - in dollars and euros.

Payments abroad have the following maximum limits: for residents $5,000 per day, for non-residents - $10,000, €10,000 or 350,000 rubles.

Transfer via terminal

If the transfer amount is no more than 15,000 rubles (including commission), then it can be sent through the Payment Terminal. Commission is approximately 1-2%. You need to enter information about yourself and the recipient, country, city and amount and deposit money into the terminal.

On mobile phone You will receive a code that needs to be communicated to the recipient. You can receive the transfer, as usual, through any collection point in the specified city.

Transfer via mobile phone

Transfer via mobile phone is convenient for the sender because the transfer can be sent anywhere there is mobile connection, but the transfer fee will be significantly higher and depends on the operator.

The transfer is carried out by sending an SMS message, after which mobile number a transfer control number is sent, which must be passed on to the recipient.

For the recipient, it does not matter how the transfer is sent; he needs to come to the receiving point for cash.

How to get

The sender informs the recipient of the transfer number, amount and city. The recipient must come to the receiving point with a passport, state the transfer number, last name, first name, patronymic of the sender, currency and transfer amount.

The transfer fee

Official commission for Transfers Contact in Russia 1%, but not more than 1,000 rubles(the same as the Golden Crown), but some partner banks charge much more.

Unlike the Golden Crown, already on the Contact website you can calculate what the commission will be in a particular bank. To do this, you just need to enter the country and city in the “Translation Cost” section and the system itself will select the sending addresses. Select a specific item, indicate the amount, and the commission amount will appear on the screen.

For example, Bank Vozrozhdenie charges the following commission for a Contact transfer:

• if the transfer is no more than 12,500 rubles - 1% + 75 rubles, but not less than 85 rubles.
• amount from 12,500 to 100,000 rubles. - 1.5%.
• amount from 100,000 rub. up to 500,000 - 1,500 rub.

This commission is higher than that indicated on the website.

The recipient of the Contact does not pay a commission for the transfer, which is a plus. For example, Sberbank takes a commission from international recipients in the amount of 1%.

Transfer status

You can check the status of the transfer on the website. To do this, you need to enter the sending date, number and surname, first name and patronymic of the sender in the “Checking transfer status” section.

As with any cash transfers, when sending money transfers to Contact, remember the following:

• • When sending a transfer, carefully check the details of your recipient; one wrong letter can lead to a lot of wasted time and nerves.
  • Decide in advance on the pickup point - this is important. Sending money is easy, but receiving it can sometimes be very difficult, especially if locality where the transfer is sent is small. The information on the official website is not always correct; it must be checked.

Happy translations!
Nina Polonskaya

Director of the SDM-Bank branch in Voronezh

Education

In 1997 she graduated from Voronezh State University majoring in Accounting and Audit. Fluent in English.

Career at SDM-BANK

The story of Alla Vladimirovna and SDM Bank is more than just a story successful career top manager. According to Alla Vladimirovna, the Voronezh branch is not just a job, a service, a career. This is part of life, part of family, second home. Moreover, now we can speak with confidence about a labor dynasty: Alla Vladimirovna became the director of the branch after her father, Vladimir Andreevich Voronov. It was he who was the first head of the branch, who created it in 1995 and provided sustainable development business until 2012.

By the time of her appointment to the position of director, Alla Vladimirovna had worked at SDM-Bank for more than 15 years. She started, as befits a yesterday’s student, as an economist.

Now Alla Vladimirovna remembers with a smile that she had to do almost everything, not limited to her direct responsibilities, “except that I didn’t work as a driver or an IT specialist - and so I was on hand everywhere.” The attitude towards the branch was formed precisely by her father’s leadership: never approach tasks formally, live at work, treat the branch as your brainchild - these are the basic principles on which Alla Vladimirovna’s work was based throughout her career.

The list of Alla Vladimirovna’s positions eloquently confirms that it is precisely this attitude that is the key to success of both the business and the person in it.

• 1997 – economist;
• In 2000, she was transferred to the position of internal control inspector;
• In 2003, she was appointed to the position of loan officer;
• In 2004, she was transferred to the position of head of the credit department;
• In 2008, she was appointed to the position of deputy director of the SDM-Bank branch in Voronezh;
• In 2012, she became the director of the branch.

Personal qualities

Even before Alla Vladimirovna became “ right hand» her father at the bank, her personal achievements were impressive. Finished math school, graduated from the University with honors and without a single B, and was one of the best students of the course. Alla Vladimirovna admits that mathematics and numbers not only do not frighten her, on the contrary, in this area her soul “sings.” That’s why he remembers working in the credit department with particular warmth. “Of all the departments, the credit department is my favorite,” admits Alla Vladimirovna.

The secret to a successful career

It is always admirable when you can see that a person is in his place and doing what he likes and what he is good at. Alla Vladimirovna admits that she was invited to work in other banks many times, but she could not leave her native bank.

Now the SDM-Bank branch in Voronezh employs 28 people, and Alla Vladimirovna makes every effort to ensure that all employees at the bank are interested and that the work, no matter how much of it, is enjoyable. “In our branch there is very little staff turnover. And we are very proud of this. I try to convey my positive attitude and a responsible attitude to the work of all its employees,” notes Alla Vladimirovna.

The core team of the branch has been working together for more than 10 years. Moreover, everyone, both employees and, very importantly, clients, really like our microclimate and atmosphere. Hence the large number of regular customers who have been serving us for about 19 years. Customers remain loyal to the bank, and the branch team is also very proud of this.

Money transfers through the Contact payment service are popular both in Russia and abroad. This payment system is among the top three financial institutions providing similar services. This article will help you understand the distinctive features of the Contact system, understand whether its conditions are suitable for you, and teach you how to use this method of sending money.

What is a money transfer system Contact

Initially, the “Contact money transfers” service was introduced by Russlavbank as an option for transferring money in various directions without opening an account (at system service points). At the same time, the range of translation purposes is very wide:

• transfer of funds to individuals (family, friends);
• transfer of money to the accounts of legal entities (clients of the system operator) for goods received, microloans (to receive a loan or repay part of it), as well as services;
• repayment of loans;
• payment for satellite, cellular communication, utilities, internet;
• booking tickets (railway, air) and hotel rooms,
• replenishment of electronic wallets, bank cards Contact partner services or, conversely, withdrawal of funds from electronic payment systems.

A simplified money transfer scheme has proven to be very popular in Russian financial spaces. Gradually, it crossed the borders of Russia, and now its geography covers 150 countries. Therefore, those who decide to use the system’s services will not have problems finding a branch to send money. There are especially many points operating in the Contact money transfer system, Moscow. Their addresses are constantly updated on the official Contact website.

The one-time maximum for the number of transferred funds is determined by the tariff plan of the transfer operator (according to Russian legislation) and is:

• 500 thousand RUB for domestic Russian transfers (the number of transfers is not limited by law);
• When transferring to partner countries, restrictions have been introduced for Russians - 5,000 USD (or their equivalent in rubles) per one transaction day. Foreign citizens are not limited by the amount of the transfer. However, difficulties regarding the amount of issue may arise in the recipient country. To avoid difficulties with payments, it is better to find out information about the peculiarities of issuing transfers in a particular country by calling the toll-free 24-hour support number 8 800 200-42-42.

How to send and receive a money transfer Contact

For translate Money The operator provides the following methods:

• at the Contact money transfer point or at a branch of partner banks;
• through payment terminals;
• via the Internet;
• sending money from a mobile account to any branch of a bank participating in the system, where the recipient can go and pick up the transfer.

Before coming to the point of sending transfers, you need to find out the exact address (including country and city) of the System Participant, where it will be convenient for the addressee to receive the money transfer Contact. Then go to the department with your passport. Here the sender does not fill out any paperwork; all information about the transfer is verbally communicated to the operator. As a result, the procedure goes quickly:

• You inform the operator of the beneficiary's name, address of the payment office, and the amount transferred.
• Show your passport and pay cash (along with the commission).
• You learn from the operator the number assigned to the transfer, and receive a receipt confirming the receipt of money.
• Provide the addressee with the information necessary to receive the payment: payment office address, number and transfer amount.

It’s just as easy to receive money transfers Contact. Pickup points are available in all major cities. At the branch that the sender has “booked” for payment of the transfer, the recipient only needs to show his passport and dictate to the operator the information about the number and amount of the transfer.

The sender can find out at any time what status the money is in – paid, awaited, returned – in the “Checking the transfer status” tab of the official website. The verification algorithm is simple: you just need to enter the transfer number, the date it was sent and personal information (full name).

The method of sending money through terminals is only possible from payment devices of service partners. In the “Transfer through terminal” tab of the official website there is a list of devices that carry out money transfers Contact. Moscow, as a large metropolis, has terminals of all partners. Step-by-step instructions for completing a transfer are posted on the official website for each terminal. IN general outline The list of actions is as follows:

1. Select three positions on the screen in sequence: “Payment for services” / “Money transfers” / “Contact”.
2. Indicate the country and city where the transfer is sent.
3. Indicate the full name and telephone numbers of the sender and recipient.
4. Specify the transfer amount (up to 15 thousand RUB) and the method of depositing it (cash, from a card, from an electronic wallet or another).
5. Deposit money, receive a receipt.
6. Wait for an SMS message from the operator with the transfer code number, transfer this code to the recipient.

You can send money from your mobile phone account by contacting the partners of the Mobi.Money system, RuRu Payment World and MTS-Easy Payment. However, the transfer fee will be higher (3-6%). On the system portal, in the “Mobile transfer” tab, there are links to partner sites, where you will need to register and download mobile applications.

Online-Contact – online money transfer system

Internet access to payment system services Contact is made through the following resources:

• websites of system partners: HandyBank, NCC, Agroprombank, where you need to register and undergo verification (instructions for making transfers are provided by each partner);
• service “Transfers from card to card” on the official website (for holders of Visa, Master Card and Maestro cards issued by Russian banks);
• Contact24 service.

When making card-to-card Contact money transfers, you do not need to find out the addresses of the issuing points, and you also do not need a unique transfer number. Having accessed the service “Transfers from card to card”, the sender indicates the following data:

• information about the card from the balance of which funds will be debited: number, expiration date, CVC2/CVV2 code;
• transferred amount in RUB (75 thousand maximum);
• number of the card to which funds are sent.

An integral part of the Contact system is the Contact24 payment service. It includes an e-wallet and mobile app and allows you to manage your finances from anywhere in the world. To access the service, registration and payment of a fee of 100 rubles are required. You can replenish your wallet in three ways:

• from a bank card connected to the 3Dsecure service (an additional step performed by the bank during authorization that helps establish the authenticity of the card and the identity of the owner);
• in cash through branches of partner banks, through Contact payment points, through cash desks and terminals of Svyaznoy communication stores;
• non-cash interbank transfer.

It is important to know

1. At collection points, money is issued from the age of 18.
2. Payment can be received using a notarized power of attorney, which remains with the bank.
3. Money not claimed within 30 days is returned to the sender, but the commission, regardless of the reason for non-receipt, is not refunded.
4. Sending money from other countries is carried out in accordance with the legislation of the sending country.
5. Before the recipient receives the money, a grammatical error made by the sender in the recipient’s personal information (full name) can be corrected. To do this, you need to come to the payment sending point and write a corresponding application.

Today, you can send funds within the country and abroad not only by mail, through a mobile transfer or a bank account. There are many payment systems on the market that make transfers individuals anywhere in the world. For example, CONTACT money transfer.

About the system

CONTACT (Contact money transfer system) is the first transfer system in the Russian Federation. It was founded in 1999 by JSCB RUSSLAVBANK. In 2012 it was implemented official registration payment system. Today, CONTACT is one of the leaders in the money transfer market within the Russian Federation and to neighboring countries. Payments are accepted to bank accounts, trade organizations, insurance companies, providers and telecom operators. The system's share in certain areas exceeds 50%.

History of development

• 1999 - launch of the system in the Russian Federation.
• 2001 - start of work in the CIS countries.
• 2003 - CONTACT money transfers began to be carried out in euros for the first time. In the same year, the system began making transfers without opening an account.
• 2004-2005 - through the CONTACT system, it became possible to pay for MTS services, top up your Yandex.Money and Ru-Pay accounts. The system has received the international quality certificate ISO.9001.2008.
• 2006 - it became possible to send payments to Ukraine (the transfer could be received through Prominvestbank) and to the USA.
• 2007 - the list of partners was expanded by the Mexican company Euroenvios. VTB24 began accepting loan payments through the payment system.
• Since 2010, funds transfers could be credited to an account in any bank in the Russian Federation, Europe, or the USA. Residents of the CIS countries began sending addressless transfers. In 2012, cooperation began with the QIWI system and the Big Three operators. In the same year, the C24 service was launched. In 2014, NPO Rapida LLC became the new telecom operator.

More details about payments

Transactions are carried out in three world currencies (rubles, dollars, euros) through 900 financial organizations and 400 thousand terminals in 170 countries. An application for a CONTACT money transfer can be submitted through a service point, terminal, or mobile phone. You can get a translation:

• cash;
• to a bank account;
• to an international payment system card;
• to an electronic wallet.

Funds can be sent to the accounts of legal entities and individuals for the following purposes:

• replenishment of card balance;
• repayment of a loan, microloan;
• payment for Internet, telephony, communication services, satellite TV;
• payment for goods in an online store, insurance, travel services, train and plane tickets;
• making utility payments;
• charity.

Geography of transactions

Transfers are made without opening an account. This scheme is convenient for students, seasonal workers, emigrants, tourists - anyone who may need to urgently make money transfers through CONTACT. Service points are located in 81 countries of the world: from Azerbaijan to the Philippines and from Russia to Kazakhstan.

Rates

There are no restrictions on transfers within the Russian Federation. A Russian abroad will be able to send no more than 5 thousand dollars per day. The transaction fee is paid by the sender: 2% for internal transfers and 3% for transactions to CIS countries in rubles.

For transfers to foreign countries, the fee is charged in dollars and usually it does not depend on the amount of payment, that is, it is fixed. The commission amount may vary depending on the bank. The speed of application execution ranges from a few minutes to a day. It depends on the work schedule of system participants. CONTACT money transfers in Moscow can be received in cash in rubles.

Documentation

If the CONTACT funds transfer is carried out in cash through a cash desk, then to process the payment you need to provide a passport, driver's or pension license, indicate the recipient's full name, country and city of sending the payment. The operator must provide a receipt with a unique transaction code. It must be communicated to the addressee. Otherwise, he will not be able to receive payment.

Cancel

You can return money transfers that have not been claimed by the recipient through CONTACT. Addresses of service branches in Moscow can be found on the website of any partner bank.

To receive a refund, simply write an application. You can return money from a canceled transfer if there is information in the system about the possibility of completing this operation. Depending on the country and the recipient's bank, data may be requested from several hours to days. A payment sent but not claimed is stored in the system for three years. After the expiration of the limitation period, the funds are credited to the bank’s income.

How to send and receive a transfer

CONTACT money transfer operates according to a simple scheme. The user does not even need to open an account to transfer funds to a system participant. The operation can be performed in two ways: through the operator at the service point and through the website. Let's take a closer look at the nuances of the transaction:

• To send a transfer through a service point, you need to contact the operator with the passport and details of the recipient (full name, city, country of destination).
• Funds can even be sent from a mobile phone account.
• A CONTACT money transfer sent through a payment terminal cannot exceed 15 thousand rubles.
• Users of the service have access to the function of sending funds between cards through a special service. To make a payment, you need to indicate the numbers of both cards and the amount.
• In all of these cases, the transaction fee is paid by the sender.

To receive a transfer, the recipient must indicate the sender's full name, payment amount, unique code, and currency. This data, as well as your passport, must be provided to the operator at any service point.

System advantages

• The ability to carry out transactions in three currencies across the Russian Federation, the Baltic countries, the CIS, and foreign countries.
• Possibility to cash out.
• Possibility to transfer funds to a mobile or bank account.
• How does the CONTACT system make money transfers? There is no need to indicate service point addresses when sending payments. It is enough to indicate the country of destination.

Loans through the Contact system

Instant loans are a popular credit product that can be obtained not only at a bank, but also through online services. Webmoney, Yandex.Money and Qiwi are already actively providing this service to their clients. The Contact payment system also provides loans for any purpose in the amount of up to 600 thousand rubles with a repayment period of 5 years. Only Russians can count on such preferential conditions. Microloans and credit cards are available for non-residents.

The decision to grant a loan is made within an hour. Security in the form of collateral or surety is not required. The loaned funds can be received in an electronic wallet, bank account or in cash.

Many people work with this system. financial institutions. For example, MoneyMan provides loans in a maximum amount of 15 thousand rubles per wallet in the Contact system. A verified client who has already provided his passport to the operator can receive a loan of up to 1 million rubles. Difficulties in obtaining a loan may only arise for new users of the system. When considering an application, the “age” of the wallet is taken into account. The sooner a potential borrower registers in the payment system, the larger the loan amount he will have.