Intercommunication number. Intersvyaz hotline phone number. Package offers from Intersvyaz
For more than 10 years, Intersvyaz has been providing uninterrupted Internet connections and providing communication services to residents Southern Urals. In 2011, the company received provider status federal significance and today provides high-quality modern communications to 16 cities in the Urals.
The company is focused on ensuring that residents of the Urals can enjoy quality services and use Newest technologies in this area on a par with residents of the capital and nearby large centers.
You can enter the official website by request from any search engine or by following a link that immediately takes the user to the main page of the site.
By default, the system selects the Chelyabinsk region, but if necessary, you can select another city from the list of those where Intersvyaz provides its services.
Intersvyaz provider services for private individuals
Almost everyone uses the Internet today - both for work and for personal entertainment purposes, and uses it as a means of communication. He has become so firmly entrenched in our lives that it is much easier to cope with his absence. hot water than no internet connection.
Because of this, television occupies a smaller part of our lives, however, given that television has become more progressive compared to what it was 10 years ago, today the concept of “watching TV” has a much broader meaning.
Internet from Intersvyaz
Internet tariffs from Intersvyaz offer 3 variants of conditions (arranged in ascending order of cost and Internet speed):
- Victory.
- Smile.
- Attack Premium.
Under the terms of each of the three tariffs, the Internet is provided unlimited; the only difference is in the speed at which files will be downloaded and pages loaded.
Note! Below, under the presented Internet tariffs, there is a link “What is included in the connection.” When you click on it, a drop-down list of services that are included in the connection package appears: a team visit, setting up settings for using the Internet from Intersvyaz, and also provides the opportunity to use the “Donkey” file sharing system.
The “Equipment” tab on the “Internet” page contains wi-fi routers and an adapter that can be purchased from your provider to establish a wireless Internet connection. By clicking the “More details” button for each device, you can familiarize yourself with its technical characteristics. Some devices can be purchased in installments.
In addition to the usual conditions for the provision of services and the sale of equipment, the provider has also provided promotional offers, which can be viewed by going to the “Promotions” tab using the link. Promotions provide for the receipt of services or equipment either on preferential terms or as a gift. To obtain more detailed conditions for any of the current promotions, you need to go by clicking on the block corresponding to a specific one.
Television from Intersvyaz
Internet provider Intersvyaz offers digital television services within one basic package of channels.
But in addition to the main one, you can choose one of the 4 offered thematic channel packages: adult (18+), men's channel package “Egoist”, football package and package of films and TV series in HD quality.
Package channels that are connected in addition to the main one are paid separately.
To use the digital television service, the user must have special equipment. It can be built-in (for modern plasma TVs) or connected (for more early models, developed for analog television). Below, under the proposed tariffs, there is a link, by expanding it, you can familiarize yourself with what kind of equipment you will need.
The ISbox tab presents the set-top box that the provider offers to users for temporary use. The subscription fee for using the set-top box is 49 rubles per month, provided that a deposit of 2,480 rubles is paid for this set-top box.
The console must be returned no later than one year later. Provided that it remains in proper form and working condition after this time, the deposit amount is returned in full.
Modern digital set-top boxes allow you to turn an ordinary TV into a powerful device with Internet access, the ability to search for films and TV series using voice search, as well as free access to the archive of TV shows - that is, if you missed an episode of a program you are interested in, then within a certain There are still a few days until you can find this issue in the archive and watch it.
Equipment for high-quality viewing of digital television on the Intersvyaz company website can not only be rented, but also purchased.
Important! When using equipment to watch digital TV channels, you must conclude additional agreement with the provider.
On the television page you can see the TV program schedule, as well as a list of channels that are included in a particular tariff package.
Package offers from Intersvyaz
On the “All Inclusive” page, you can connect to a comprehensive offer of Internet + digital TV, which is provided in three tariffs (similar to the tariffs for providing an Internet connection).
Methods for connecting the Internet and TV
In order to connect to the Internet, digital television or one of the comprehensive packages, you need to click the “Connect” button on the selected tariff. The same applies to the choice of equipment to purchase.
After selecting the appropriate tariff and clicking the “Connect” button, the system will redirect to the application form, where you will need to enter your phone number.
You can also contact any customer service center to draw up an agreement and activate a suitable service package.
Additional services
Additional services include: installation of a licensed version of the Dr. anti-virus program. Web, obtaining a static IP address, using the applications “Streets Online”, “Interactive Maps”, “Virtual City”, “Free Wi-Fi”, Secure Internet and others.
Also one of additional services, which is always included when signing up for an Internet connection agreement, is the ability to use the “Donkey” file sharing resource.
This is a program in which all users can see each other, search for some files (for example, movies or music) from each other and exchange them.
The program is constantly updated, and on the website of the Intersvyaz provider you can download the most current versions for operating rooms Windows systems and MacOS.
The “Free wi-fi” application is very convenient. It allows you to quickly find points with free Wi-Fi connections in the city and connect to them for free. The "Streets Online" application allows you to connect to street cameras and monitor the situation, for example, regarding traffic jams.
The “Virtual City” is designed so that city residents can not only communicate with each other, but also participate in social life his settlement, for example, by participating in city forums and surveys.
Payment methods for services
You can use several methods to pay for communication services from the Intersvyaz provider. The most convenient, fastest and easiest of them is, of course, payment online on the website or directly from Personal account.
To pay for Internet or digital TV online, you need to click on the “Pay now” link next to the button to go to the login form to your Personal Account; from the “For Home” section, follow the “Online payment” link or use the direct link. Each method redirects the user to the same payment page.
To pay, you can use any details: your phone number, personal account, login or address where the service is connected. Since all this data is interconnected, the system will accurately determine which account is being replenished.
After entering the selected details, you need to click the “Proceed to payment” button. Then you just need to follow the system prompts - at the end of the procedure it will ask for confirmation of payment.
You can also use other methods to pay for television or Internet connection. All of them are also presented on the website in the “Other payment options” tab. These include payment through a branch of Sberbank of Russia, at Subscriber Service Centers, through the Gorod or Svyaznoy system.
Also attached interactive map, which marks all the points in the city where you can pay for Intersvyaz services. The map has the ability to filter only one method of interest.
Benefits of using
The main advantages of using services from the Intersvyaz company are the reliability and quality of the connected connection. The company’s reputation has been built over the years, and the status of a federal provider only once again confirms this. The Personal Account system allows you to track your account status and change tariffs according to your needs and preferences.
Thus, quality combined with ease of use and reasonable prices, which leads to an expansion of the client audience, is best recommendations for those who have not yet connected to this provider.
Intersvyaz technical support has been working with clients for almost 14 years and provides them with answers to all questions related to the operation and connection of equipment from Intersvyaz.
During this time, the main task of Intersvyaz technical support is to provide assistance to subscribers. You can learn more about the features of technical support in this article.
How does Intersvyaz technical support work?
Technical support for clients who use Intersvyaz services began in 2004. At first, the department consisted of only 4 people. But every year the number of employees has increased significantly and today more than 120 professional workers provide technical support to citizens.
Attention! Professionalism of operators technical support is confirmed by certificates, some employees have special awards and bonuses, for example, operator of the year, which is awarded by the international organizer Crystal Headset.
The work of technical support consists of distributing customer calls among telecom operators depending on the city, as well as the category of the call (for ordinary customers and business individuals).
Customers also have the opportunity to contact technical support online. Thus, by calling Intersvyaz technical support, clients can receive a professional answer from real professionals.
How to call the technical support hotline
The leader of the telecommunications market of the Southern Urals, the Intersvyaz company, presented the first application for doctors. Chelyabinsk pediatricians have already successfully tested it. Now doctors in real time can see incoming applications, changes in them, and also open the doors to the patient’s entrances if they are equipped with a “Telephone Intercom” or “Smart Intercom” from Intersvyaz. As soon as the application is completed, access to the entrance is automatically closed. This unique solution was created to speed up the work of doctors and make it easier to receive medical services patients. In the near future the service will be replenished with a number of new useful functions for doctors and will be available in other cities where the company operates.
Teachers at the Korkin School of Art are cleaning up the mess
Cleanup work began at the Korkin School of Arts after a large-scale renovation. Thanks to regional assistance, the institution’s roof was repaired, window units were replaced, and it is planned to replace lighting in classrooms. Staff and their assistants are cleaning up the school by September 1st.
Chelyabinsk residents are invited to a tango flash mob
August 17 at railway station Chelyabinsk will host the “All-Russian Tango Flash Mob” event, in which everyone will participate big cities Russia. As part of the event, it is planned to perform dance couples to the accompaniment of an Argentine tango orchestra.
From Chelyabinsk to Yekaterinburg in 1 second: Intersvyaz connected the capital of the Urals to the Internet of Things
The leader of the telecommunications market of the Southern Urals, the Intersvyaz company, installed the first LoRaWAN base station in Yekaterinburg. Wireless network deployed specifically for the work of one of the largest management companies in the city, which has hundreds of household metering devices. Their remote survey will help not only quickly collect the necessary data, but also respond to them in a timely manner. emergency situations. In test mode, 3 building-wide heat meters are connected to the station, all readings from them are transmitted to the certified digital platform “Intersvyaz. Smart city."
Korkin residents are invited to an aviation festival in Kalachevo
On August 11 at 11 a.m., South Urals residents are invited to the aviation festival “55th anniversary of the Chelyabinsk Kalachevo State Aviation Aerodrome.” A great fun event for the whole family will take place at the airfield. Each guest of the holiday will be able to take part in games and competitions.
An ancient dwelling explored in the Chelyabinsk region
The fifth field season of archaeological research into the fortified settlement of Levoberezhnoe, one of the most interesting sites in the Trans-Ural “Country of Cities,” has ended. Interesting finds include arrowheads, a bronze awl, quartz and flint pebbles.
One hundred million for the family budget: South Urals residents will save on rent
Residents Chelyabinsk region will save over one hundred million rubles on intercoms thanks to “Smart intercoms” from Intersvyaz. The leader of the telecommunications market of the Southern Urals approved the corresponding letter of guarantee with the official position regarding the pricing policy of the new intelligent system. According to him, the cost subscription fee will not increase.
Intersvyaz
Complaints: 37
Resolved complaints: 19
Answered complaints: 0
The Intersvyaz company is one of the leaders in the number of apartments connected using Ethernet technology in the city of Chelyabinsk. In addition to Internet access, the company provides a wide range of services: cable television, telephony, IP television, hosting, and much more. The company's subscribers also have access to many free services.
Complaints and reviews about Intersvyaz
[Invalid]
Today I contacted the company's technical support and my cable TV antenna stopped working. The specialist voiced a unique solution: if complaints are received en masse at our address, then the technician will be there today, and if no one else calls, then he will only be there tomorrow! Class! As a client of the company, I am not very interested in the work schedule of technical specialists. Since I pay for the company’s services in full and on time, I would like to receive quality services in as soon as possible, but how...
[Invalid]
Good afternoon Today at my entrance (city of Magnitogorsk, Lenin Ave., 47, apt. 89) work was carried out - the walls were drilled and a cable was laid. On the first floor there is my baby stroller (infant). When I went down, I discovered that the stroller was all dirty, and the whole mattress was dusty both outside and inside. No one warned that work would be carried out, that the stroller needed to be removed/closed. To return it to its proper form, it is necessary to dry clean the entire stroller because there...
[Invalid]
Since March 1, 2019, I have not used Intersvyaz services. Therefore, I contacted the company’s employees via chat about terminating the contract. The debt at the time of treatment was 40 rubles. They explained to me that personal presence is necessary; it is also impossible to suspend the contract without paying the debt. At the time of the appeal I was in the hospital, after leaving the hospital I hurried to the company’s office to terminate the contract. The debt was already 170 rubles. The company's employees refused to terminate the contract without paying the current debt. I consider the imposition of services by Intersvyaz to be illegal and the charging of fees for this is unreasonable.
[Invalid]
Hello! The essence is this: an old man-woman, age 84 years. I called the intercommunication technical service to help set up a set-top box with the dvb-c format, and at the same time I am a client of this company, as a result, first one team arrived and said that I needed to change the cable, like digital and analog are different things, they took 1.5 thousand and left. Next, the 2nd team of installers arrived, they said that they didn’t know which section of the cable to change, the 1st team had to determine, so they would change the whole...
[Invalid]
Just terrible internet lately. And not only me, I live in a hostel and everyone complains about the interconnection, it’s simply impossible to feel that all 9 floors are connected to one modem. It’s easy to even open the page, I’m already silent about the music or video. And it would seem that we live in the 21st century.
[Solved]
Good afternoon Sick of endless calls from Intersvyaz operators! "I'm not going to connect your Internet!" And I personally told the operators this! So, no, they keep calling me! I treated both in a good way and in a bad way. Still the calls continue! I’m no longer asking, I’m demanding that you stop calling me and delete my phone number from your database forever! I hope that the Intersvyaz company at least occasionally looks into this book..)), and after reading my complaint, will take appropriate measures! If not, I will solve this problem in another way.
[Invalid]
Through the efforts and persuasion of friends, I decided to refuse the services of Rostelecom. The application for connection to Intersvyaz was on June 18, but they did not connect, as it turned out there were no free exits of any kind. They told me to wait 3 business days if the service is not urgent. I received an SMS about a new application for 21.06 from 11-13 pm. As a result, oh, sorry, there is no space in the switchboard, we will fix it within an hour. Why did you guys take 3 days? No one forced you to set a deadline of three days, but they made me wait at home in vain! Eventually...
[Invalid]
Hello) the problem is that they connected the Internet to me not to my apartment but to my neighbor, Krasnopolsky Prospekt 11, apartment 68, and I have apartment 69, (there were some misunderstandings) and the transfer cannot be done during the day (from morning to late evening) they say that you only need to leave a request one day in advance) but since I don’t have a regular working day, I can’t determine whether I’ll be at home tomorrow or not) how to solve the problem?
This company is deceiving its customers. In January 18th unilaterally changed tariffs. We paid 700 rubles 6 months, although we received services for a tariff of 400 rubles. The operators said that we have a lot of clients who don’t know that the attack+ tariff is no longer there, they are smiling. That is, Intersvyaz calmly takes money without providing a service. Referring to: see our news yourself, we do not notify. Since May 10, the issue of recalculation has not been resolved; they told you over the phone that the money will not be returned to you...
Terrible "job"!
Terrible job! On 05/09/2018 I submitted a request for connection at the address: Chelyabinsk, st. Pugacheva 59 on 05/10/2018 from 18.00 to 20.00. with a preliminary call from an employee an hour before arrival. At 19.00 I called to clarify the time of arrival of the employee, to which the operator answered me: - wait, they will come to you within an hour - they will connect not far from you. ...my wait lasted until 20.00 At 20.00 another operator already told me that he couldn’t get through to the technician and that my application had supposedly been “hanging” since 19.00...
I'm already tired of digital TV from the company. Constantly you need to reconfigure the channels. I don't know what they are changing there. But from time to time they won’t tell me that they are the only ones. Those are other channels. The channels display an icon like the one in the photo. And they stop calling. The children's channel Carousel has not been shown on digital TV for more than a year. And the cartoon too.
The Intersvyaz company connected to the intercom without permission (it is serviced by another company), thereby calling and imposing intercom services - remove your equipment - most of We have grandmothers in our building who don’t have smartphones; in addition, we also use another Internet provider. Where do you get our phones - this is a violation of the law
[Invalid]
I connected the television. When connecting, no one even said that a receiver is needed for normal operation! Okay, experimentally, we found out yesterday that we’ll have to buy it! Specialist Alexander first named the price of 1200 rubles, we agreed. Then we agreed on a time, I immediately indicated that I was happy with the time from 18.00 to 21.00. Delivery costs 300 rubles, with connection 600 rubles. I agreed that I would pay 600 rubles. And suddenly, while we were negotiating, the price of the receiver became 1,600 rubles. Okay, I swallowed this too!...
[Invalid]
Channel Russia 1 works intermittently, sound and image constantly disappear. It is impossible to watch, especially in the evening. Please explain the reason and, if possible, correct the situation. I hope that my complaint will not go unnoticed. I'm waiting for a competent answer.
[Invalid]
Good afternoon. I cannot access some resources on the Internet due to Roskomnadzor blocking. Since we are a Swiss country and officially there is no censorship (censorship is prohibited by a document that has the highest legal force - the Constitution), I want to refuse Roskomnadzor’s Internet filtering services for services provided under an agreement with the company. Please add my address to the exceptions so that I am not affected by Roskomnadzor blocking.