The wired and wireless mouse failed. We solve the problem: the wireless mouse does not work. Video: Why doesn't the mouse work on a laptop? static electricity
06.03.2017
On laptops, both a regular touchpad (built-in touchpad under the keyboard) and an external mouse, which is connected either through a wire or without it, through a special receiver that is inserted directly into the laptop, can simultaneously function.
Usually one device fails or does not work well. But in rare cases it happens that both do not work. Let's look at the causes of the breakdown and their elimination.
Causes of failure
What can affect the operation of the touchpad:
- External pollution. You may have previously spilled liquids on the panel or may not have cleaned it for a long time. In this case, it is enough to walk a little wet wipe on the touchpad, and then wipe it well;
- Work with wet hands. Some touch panels may not respond correctly to touches with wet hands;
- Software failure. Usually happens on laptops with an old or incompatible OS version (the latter is usually installed by the user), the problem can only be solved by installing drivers from the manufacturer’s official website, but the necessary drivers may not be available (especially if the laptop and/or OS are outdated);
- Incorrect settings. Usually in these cases the touchpad works, but not as the user would like. The problem can be solved by simply changing the settings;
- Mechanical damage to the touchpad or the cable connecting to the motherboard. In this case, only a service center can help.
Wired mouse malfunction:
- Mechanical damage to any element of the mouse and/or wire. In this case, only replacing the manipulator can help;
- Damage to the USB port where the cord is inserted;
- Software incompatibility. To normalize the operation, you will have to delve into the laptop settings, perhaps also download drivers for the mouse;
- Incorrect settings or their failure. Refers to software problems. In this case, the mouse works, but behaves inappropriately during operation.
Why it might not work wireless mouse:
- The batteries/accumulator are low;
- The USB connector where the signal receiver from the mouse was inserted was broken;
- The mouse itself and/or the receiver is broken. In this case, the mouse can only be completely replaced or taken for repair;
- Driver problems. In most cases, the OS independently installs the necessary drivers when connecting the manipulator. If this does not happen, then it will work incorrectly or not at all;
- The settings have gone wrong. In this case, the mouse works, but the quality of its work leaves much to be desired.
Method 1: Fix touchpad problems
To begin, wipe the panel with a slightly damp microfiber cloth and then wipe dry. Due to accumulated dirt, the device may not operate correctly. Before you start cleaning the dirt, turn off the laptop, and after cleaning, wait until the touchpad is completely dry.
If the touch pad under the laptop keyboard stops working, the reason may be that it is disabled. Perhaps you previously connected another pointing device to your laptop, which caused the system to disable the touchpad (this happens in some models) or a software glitch occurred. To reconnect the device, use the key combination Fn+(F1-F12). Depending on the laptop model, either a crossed out miniature of the touchpad or just a touchpad will be drawn on the desired F-key, or just a touchpad; sometimes there is a variation with a touchpad and a handle.
Troubleshoot using a built-in feature in Windows (not just for the touchpad):
If the methods described above did not help restore normal operation of the touchpad, then it is recommended to contact a service center, because Most likely there is a breakdown of the motherboard and/or cable.
Method 2: fixing the connected mouse
To check if the mouse is working (regardless of whether it is wired or not), simply connect it to another computer/laptop. If the manipulator still does not work normally, then it must be repaired or replaced with a new one. Provided that it worked fine on another device, problems should be looked for in hardware compatibility.
To get started, you can follow these two simple steps:
- Connect the wire from the mouse to another USB input. There may be some problems with the input to which the mouse is currently connected.
- Restart your laptop. There is a possibility that some kind of failure occurred in the system due to which the mouse stopped working or began to work worse.
If this does not help, then move on to more complex manipulations with the system. For example, you can update drivers. To do this, use step by step instructions from the first method, except that you need to find the connected mouse, not the touchpad.
As a radical way to solve the problem, you can do this:
- Go through V "Device Manager".
- In point “Mice and other pointers” find the mouse you need. As a rule, the name contains the name of the mouse manufacturer and/or “Compatible mouse”.
- Right-click on it on the touchpad and select "Delete".
- Reboot the system and connect the pointer again. In this case, the system will again try to recognize the manipulator and there is a chance that it will work normally.
You can also delve into the mouse settings, but this will help provided that it is not working correctly:
In the case of a wireless mouse, it is recommended to check whether the batteries/battery are discharged. Just insert new batteries into it or charge the battery. If the problem is not solved, then follow all the steps listed above. If they don’t help, then the mouse will have to be replaced.
Conclusion
When using both the “native” touchpad and connected manipulators, problems sooner or later arise. Over time, the performance of any device deteriorates, so it is recommended to replace old equipment with new, more advanced ones every few years.
Google is the owner and developer operating system Android. Due to the nature of its distribution, smartphone and tablet manufacturers agree to pre-install various Google software. This article discusses what services are Google Play, what they are needed for and whether they can be removed.
Purpose of services
Google Play Services is a separate software package that comes pre-installed on most Android devices. Its functions include:
- synchronization of personal information with a Google account. Any owner of an Android gadget can connect to account Google for data synchronization in the cloud, which provides access to files from any location and device;
- data backup. User can create backup copy all necessary information to Google Drive and restore from it if necessary;
- unlimited access to applications. Linking your account allows you to have full access to programs, utilities and games in Play Store;
- acquisition of multimedia content. Play Music and Play Movies allow you to buy and download any music and movies to your phone;
- automatic program updates. All software installed using Play Market(including him) will be updated automatically.
Problems with Google Play Services
It happens that software from the Play Store crashes. This manifests itself in the impossibility of installing such software, the message “An error occurred while reading the file,” or a malfunction of the Google voice assistant.
If a window appears with the text “Error 20 has occurred. The application could not be installed,” restart the gadget and repeat the installation. Otherwise, this software is not compatible with your device.
If this situation does not stop with any application, then you need to clear the store cache.
Note! Depending on the gadget and version of Android, the name or arrangement of elements may differ.
After this, try installing the software again.
If nothing has changed, then in the store menu described above, remove the updates by clicking on the corresponding button, after which the software will roll back to the previous version. You can immediately turn it off if necessary.
Note! The update rollback procedure also helps when other services fail.
Recovery after deletion
Google services are preinstalled in the gadget and are protected from removal in the usual way. However, if you use specialized software and obtain root rights on Android, they can be removed. If there is a need to install services again.
The article describes why a mouse on a laptop may not work.
Navigation
Many users, if not all, have encountered a situation where the mouse on their computer or laptop stops working. Moreover, for some it also happened that the laser mouse glows and shows all the physical signs of operability, but the cursor freezes at one point on the monitor and does not move during any mouse actions.
These problems can happen at the most various reasons. In some cases, the user himself may be to blame, in others - software or hardware problems. In this review we will talk about the reasons why a mouse (wired USB, wireless, touchpad) refuses to work on a laptop.
What mice are used when working with laptops?
As a rule, on laptops it is possible to use the following mice:
- Wired mice are ordinary wired mice that connect to a laptop via a USB connector.
- Touch panels (touchpad) are touch panels built into a laptop, which are also called a touchpad.
- Wireless mice are no longer new to the digital technology market. Wireless mice that communicate with laptops through special receivers. One of them connects to the laptop, the other is built into the mouse.
Why don't touch, wireless and wired USB mice work on a laptop?
In this section we will talk about common reasons, due to which all the types of mice described above may not work on laptops. Because these mice are connected to a laptop different ways, but all do not work the same way, then the most likely cause of such a breakdown may lie in the operating system.
Most likely, the laptop does not see the mouse. In this case, the first step is to restart the laptop, which often helps solve the problem. If the problem cannot be solved, then you can do the following:
- Go to " Control Panel»
The mouse does not work on the laptop, but it lights up what to do. Why the wired USB, touch, wireless, built-in mouse on the laptop does not work reasons. How to make the mouse work on a laptop
- Next in the list, find “ device Manager»
The mouse does not work on the laptop, but it lights up what to do. Why the wired USB, touch, wireless, built-in mouse on the laptop does not work reasons. How to make the mouse work on a laptop
- Then click on " Mice and other pointing devices»
The mouse does not work on the laptop, but it lights up what to do. Why the wired USB, touch, wireless, built-in mouse on the laptop does not work reasons. How to make the mouse work on a laptop
- If the drivers are stable, you should notice a mouse connected to the laptop, for example, as shown in the screenshot.
The mouse does not work on the laptop, but it lights up what to do. Why the wired USB, touch, wireless, built-in mouse on the laptop does not work reasons. How to make the mouse work on a laptop
If instead the system instead of the mouse shows an icon like yellow exclamation mark, which means that the laptop does not detect the mouse. You will need to reinstall the driver, preferably the latest version.
How to decide this problem we understand. Now let's talk about the reasons why they may not work different types mice each separately.
Why doesn't the touchpad work on my laptop?
The mouse does not work on the laptop, but it lights up what to do. Why the wired USB, touch, wireless, built-in mouse on the laptop does not work reasons. How to make the mouse work on a laptop
If the touchpad on a laptop malfunctions, it may either work intermittently or not work at all. Let's consider possible reasons such problems.
If, for example, the touchpad does not respond well to moving your finger across it, the mouse cursor disappears or moves irregularly, then most likely the touchpad just needs to be wiped. Dust getting on the touchpad is a very common phenomenon. Wipe off the dust with a wet and wrung-out cloth. Let the touchpad dry completely after this, as the touchpad may also not work well due to moisture (wet fingers).
In addition, it also happens that the touchpad does not work due to incorrect system settings. If your touchpad comes with a driver, feel free to install it. Typically, installing or reinstalling a driver will configure the hardware to default. After installation, you will need to restart your laptop.
Also, the touchpad may not work due to the fact that it is simply disabled. The touchpad can turn off either with your help or as a result of some system error, but you can turn it on again using the following methods:
- Press two keys at the same time: one common to all laptops Fn and one of top row: F1, F2, F3... Each laptop model has its own top key.
- If your laptop has a button to turn on the touchpad, then check it
- Install utilities (can be downloaded from the Internet) that are designed for the touchpad
- Not every laptop can work with two mice at the same time. If you have connected a second mouse to your laptop, in addition to the existing touchpad, then disconnect it.
If all these methods do not help you in any way, then with a high degree of probability we can say that the problem with your touchpad is of a technical nature. In this case, you will have to go to a specialist, since you are unlikely to fix the touch panel yourself.
Why doesn't a wired mouse work on a laptop?
The mouse does not work on the laptop, but it lights up what to do. Why the wired USB, touch, wireless, built-in mouse on the laptop does not work reasons. How to make the mouse work on a laptop
If a wired mouse is physically faulty, you can check this by connecting it to a computer or another laptop. Naturally, such a mouse will not work on any device, and it is best to change it.
But if the wired mouse is working properly and even lights up, then the reason for its poor performance lies in the laptop itself. To solve this problem you can use the following methods:
- Connect the mouse to another USB port
- Restart laptop
- Reinstall drivers
- Remove the mouse from the operating system and restart the laptop. When you reboot, the mouse will automatically reappear in the system.
Why doesn't the wireless mouse work on my laptop?
The mouse does not work on the laptop, but it lights up what to do. Why the wired USB, touch, wireless, built-in mouse on the laptop does not work reasons. How to make the mouse work on a laptop
Wireless mice may also refuse to work. In addition, mice are more capricious than wired ones. The reasons why they refuse to work may be the following:
- The batteries are dead. In this case, the cursor on the monitor will move irregularly or freeze unexpectedly. It is best to replace the batteries with rechargeable batteries that can be recharged periodically.
- The receiver is not working well. Connect it to another USB port
- The manipulator hangs. Turn your mouse off and on again
If all else fails, then you will have to buy a new mouse.
Video: Why doesn't the mouse work on a laptop? static electricity
Video: What to do if the mouse on your laptop does not work??? (solution here)
IN modern world a laptop is an indispensable portable device due to its relative convenience and functionality, this type computer becomes even more in demand in cases where it does not need any additional equipment. For example, in order not to buy a separate mouse and not carry it everywhere, each laptop has a special touch panel built into it, which the user uses to control the laptop or netbook with his finger. It was not in vain that I made a short introduction, because sometimes the user simply does not know what it is called. In this article, we will talk about what to do if the touchpad on a laptop does not work. The topic is very common on the Internet and undoubtedly relevant. I will tell you about the most basic defects that can prevent the panel from working. The conversation will concern both hardware and software.
Windows setup
First of all, decide what you understand in your situation by the phrase “the touchpad is broken.” Perhaps you just mean its unstable operation: small lags, cursor deviations, variable responses to finger movements. And sometimes the touchpad may become unstable because your hands are wet or greasy after eating. But if you touched the touchpad with greasy hands, be sure to take a clean napkin and wipe the touchpad itself with it. Variable operation may also be due to incorrect settings in Windows. Go to “Start” - “Control Panel”. In the “View” item, at the top right, set the value to “Small icons” and select “Mouse” from the list presented.
Here you can change the pointer speed in the “Pointer Options” tab. If your settings specify too low a speed, then there will be difficulties when moving the pointer.
Don't forget to save after making changes. By the way, if the problem is related to certain gestures not working (for example, moving two fingers apart from each other - zooming), you just need to download the drivers from the official website of the laptop manufacturer. To do this, go to the website, look for your laptop model and download drivers.
How to enable the touchpad
The following situation is related to complete absence touchpad response to any actions. Most likely, it turned out to be disabled for you. There are several ways to activate it. In the case when your laptop has a special button for turning on the touchpad, you don’t even need to think too much. Click it and everything will work.
Try also using the system combination with the Fn key and one of F1 to F12. Important! To avoid accidentally disabling any important function When going through the F1-F12 keys, it is best to pay attention to these keys and the images that are printed on them. Find where the finger or square with a cross is drawn.
On some laptops, when you disable and enable the touchpad, you can see an image on the desktop, from which you can understand what you have just done. Disabled or enabled the touchpad.
If you have a computer mouse connected in parallel via USB, try disconnecting it, as some laptops have an automatic function to turn off the panel when the mouse is connected. There is also a method to enable the touchpad through the BIOS. To do this, go there (when you turn on the computer, press F2, or F8, Esc, or Delete), go to the “Advanced” and “Internal Pointing Device” tab, set it to Enabled. After that, do not forget to save the changes you made to the BIOS.
This method is suitable for those users who install Windows on a laptop, but the touchpad does not work. Of course, you can use a mouse, but if you don’t have one, these settings will help you finish the job you started - install Windows or any other system. If the question of why the touchpad on a laptop does not work still remains unanswered, then most likely the problem is related to some mechanical damage. Here the best solution will take the precious device to a service center, because it is strictly not recommended for users without experience to even open the laptop.
Something else you should know is how to check whether the system can even see your touchpad or not. So, let's find out: go to “Start” - “Control Panel” - “Device Manager”. We are looking for the “Mice and other pointing devices” tab. Disable everything computer mice from a laptop. The name of the touchpad should be displayed there.
If you didn’t see anything, or the “Mice and other pointing devices” subsection is completely absent, then the problem with the drivers that you should have installed at the very beginning of the article or, as I said earlier, is related to the hardware. You will have to disassemble the laptop, and this is best done by specialists in this field.
To simplify work with some devices, many users purchase wireless mice. It’s really convenient to work with them, because they don’t have wires. In addition, for a certain circle of people working on laptops or netbooks, it is more common to work with a mouse than with a touchpad.
But taking a laptop with you on a trip with a mouse hanging from a wire is quite cumbersome. This is where wireless devices come to the rescue. True, not everything goes smoothly with them. There are times when a wireless mouse suddenly refuses to work. We will look at why this can happen and how to correct the situation below.
The principle of operation of the mouse is simple. You should turn on its receiver in your computer or laptop, after which the wireless mouse cursor will become controlled by you.
So, you started working, but the mouse cursor does not move. There may be several reasons:
You simply forgot to connect the mouse receiver to the laptop's USB port. This receiver is located in a special recess on the mouse body, from where you need to take it out and connect it to the laptop port;
The switch located on the bottom of the device is turned off. Check if it is in the “ON” position. If not, then turn on the device. By the way, clicking this button often helps in cases where the mouse simply freezes. This happens to her, although not very often. The button literally overloads the device, causing the mouse to come to life;
Perhaps you simply did not pay attention to the fact that the AA battery inside the mouse was dead. When it has become significantly weaker, the mouse may work intermittently, and the cursor will move jerkily or even freeze periodically.
Changing the battery is very easy. When choosing a new battery, choose the more expensive alkaline option. Then you won’t have to think about replacement for about six months;
The reason for the failure may be a software error. Some drivers or utilities installed on a laptop or PC replace the original files software wireless mouse. To fix the problem, you should reinstall the mouse or roll back the system to an earlier state;
Connect the detachable mouse receiver to another USB port. Even if you have successfully used this port before, this replacement often works;
Test the mouse on another device. If it doesn’t work there either, then you should suspect it’s broken. In some cases, cleaning the internal contacts of the mouse from dust helps, but to do this the mouse will have to be disassembled.
It is also recommended to open the device manager and see if the mouse is detected by the computer. Perhaps the appropriate software is simply not installed for it. If the mouse is detected but does not work, disable it by clicking the “Disable” button. After this, the computer must be rebooted.
The system itself will find the mouse and reinstall it. Rebooting the computer itself often helps to cope with such errors if the cause is software.