World Quality Day is all about the holiday. World Quality Day - all about the holiday In what year is World Quality Day established?

IN modern world developed technologies, the problem of quality is one of the highest priorities in economics, medicine, education and other industries. We all want to receive quality education, quality medical services, wear quality clothes, eat quality products. Quality of life is an indicator often found in the works of many analysts, reflecting the level of development of the state. That is, quality is an integral part of a decent life in society, as well as an indicator of the successful operation of enterprises.

Due to the special significance of the problem, every second Thursday of November is celebrated in many countries around the world. World Quality Day. The holiday was first celebrated on November 9, 1989 at the initiative of the European Organization for Quality, and soon the idea was supported by the United Nations. Since 1996, a whole European Quality Week has been celebrated. Currently, the holiday is celebrated not only in Europe, but also on other continents. On this day, various exhibitions are held that demonstrate high-quality and competitive products. Quality products are now considered to be those that preserve the environment, physical and mental health person.

Purpose These events are to involve the public in issues of improving the quality of all products and services produced and provided in the world today. In particular, much attention is paid to the problem of the safety of goods and services, as well as the degree of satisfaction of consumer requests. Attention is drawn to the inadequate quality of many products that are harmful not only to people, but also to environment.

In this regard, the consulting center for consumers of the FBUZ “Center for Hygiene and Epidemiology in the Saratov Region” will hold a number of events from November 9 to 10 aimed at increasing consumer literacy of the population. In particular, from November 9 to 10, “ hotline» for consumers of goods and services; On November 10 at 9.00 there will be a lesson “Basics of consumer knowledge: problems and ways to solve them,” which everyone can attend. Also, in order to identify the level financial literacy citizens, we invite you to take part in survey by answering several questions in the questionnaire. Please send completed forms to: Email: or at the address: Saratov, st. B. Gornaya, 69 (fax: 8-8452-39-49-01). The results of the survey will be posted on the official website of the Center for Hygiene and Epidemiology in the Saratov Region.

Dear consumers!

It is important to know that QUALITY has great value for human health and life. Be careful, informed and do not allow your rights to be violated.

The quality of our life is determined by many factors. Among the long list of important items, the quality of those goods and services that we use daily or from time to time is also of significant importance.

How often have we encountered or heard about the failure of a particular product or service? Many of us have to admit this almost every day. These negative aspects undoubtedly cannot add to our health or psychological comfort; they keep us in constant, very often excessive tension, causing mistrust and anxiety. In modern consciousness, a whole problematic has already been formed when talking about quality. Has the modern economic worldview relied on low or absent quality? Why are there so many low-quality goods on the shelves of our stores?

No. Progressive global community, observing these negative trends, since 1989, it has openly declared its strong protest on this issue, establishing World Quality Day.

The initiators of this date in our calendars, according to the project website, were public organizations respected throughout the world, including European organization for Quality and the American Society for Quality Control, the Japanese Union of Scientists and Engineers and the Latin American Organization for Quality. With the support of the UN, World Quality Day has become an annual event and is set for the second Thursday of November. In 1995, the European Quality Organization declared the week in which World Quality Day is celebrated to be European Quality Week, in which conscientious producers, with the support of public organizations and executive authorities organize numerous exhibitions and hold all kinds of events in support of the principles of quality of goods and services produced.

We all understand that quality problems did not arise out of nowhere. Their emergence was actively promoted by rapid economic growth and tough, sometimes brutal competition, when unscrupulous producers put their personal mercantile interests in the name of quality. This applies to everyone, including even a number of famous brands. But practice proves the inconsistency of this position. Unsatisfactory quality acts as a deterrent and extremely negative in economically factor for the entire global community, for every consumer.

On this day, we join this global initiative and wish us all to have to deal as little as possible with the outright hackwork of our unscrupulous manufacturers. Buy, acquire and use only items and services of those who protect your nerves and health, providing you with products of decent quality. It will not necessarily be more expensive, since high prices are often used by criminals to deceive consumers. Let us be attentive and the quality of our life will begin to grow, removing unnecessary worries from us and allowing us to truly enjoy life, because it is beautiful and amazing.

On the second Thursday of November, on the initiative of the presenters international organizations for quality: European Organization for Quality, Japanese Union of Scientists and Engineers, American Society for Quality Control and Latin American Organization for Quality (with the support of the UN). First celebrated in 1989.

The purpose of World Quality Day is to increase the importance of high quality products and services, as well as to intensify activities that are aimed at drawing attention to the issue of quality. We are talking not only about the safety of products for humans and the environment, but also about the degree of satisfaction of consumer requests and expectations.

In the majority European countries, including in Russia, since 1995 the second week of November is considered European Quality Week. European Quality Week is held to attract public attention to quality issues, as well as demonstrating achievements in the field of quality.

In 2013, Quality Day falls on November 14, Quality Week runs from November 11 to 17.

The theme for Quality Day and Week 2013 is “Made Well, Made for Success.”

Product quality, according to the classical definition reflected in international standards, is a set of product properties that give it the ability to satisfy stated or anticipated needs. This definition is based on the technical and economic nature of product quality, but it does not fully reflect the truly global significance of such a category as quality in the modern world.

The quality of products and services includes the competitiveness of an individual manufacturer and the country as a whole, saving resources and increasing production efficiency, safety of products and services for humans and the environment, as well as quality of life.

In Russia, issues of product quality and consumer protection are dealt with by the territorial departments of the Federal Service for Supervision of Consumer Rights Protection and Human Welfare (Rospotrebnadzor), specialists in consumer rights protection bodies local government, public consumer associations, etc.

According to these organizations, the most common complaints are about the quality of industrial goods (footwear, clothing, technically complex household goods, Cell Phones), food products (sausages and semi-finished meat products, fish, vegetable oil, etc.), provision of services (installation of windows and doors by customer order, furniture production, etc.).

The goal of the Russian public policy in the field of quality is to ensure the competitiveness of domestic products and services both in the domestic and foreign markets for the stable development of the Russian economy, ensuring maximum employment of the population, solving social issues and, ultimately, improving the quality of life of citizens.

Every year on World Quality Day, most countries in Europe, Asia and America host events aimed at highlighting the importance of High Quality products, services, company management to ensure sustainable development and a decent life for citizens.

In Russia, since 1999, World Quality Day has been held annually scientific-practical conference, and since 2003 - All-Russian Forum, where representatives of ministries and departments gather, public associations, local administrations, heads of enterprises and organizations, professors, employees of certification bodies and consulting firms involved in assisting in the implementation of quality management systems.

All-Russian forum dedicated to World Day quality, is called " Best experience- For better life". In 2013, the forum will be held on November 13-15 in Nizhny Novgorod.

The material was prepared based on information from RIA Novosti and open sources

The quality of our life is determined by many factors. Among the long list of important items, the quality of those goods and services that we use daily or from time to time is also of significant importance.

How often have we encountered or heard about the failure of a particular product or service? Many of us have to admit this almost every day. These negative aspects undoubtedly cannot add to our health or psychological comfort; they keep us in constant, very often excessive tension, causing mistrust and anxiety. In modern consciousness, a whole problematic has already been formed when talking about quality. Has the modern economic worldview relied on low or absent quality? Why are there so many low-quality goods on the shelves of our stores?

No. The progressive world community, observing these negative trends, has since 1989 openly expressed its strong protest against this issue by establishing World Quality Day.

The initiators of this date in our calendars, according to the project website, were internationally respected public organizations, including the European Organization for Quality and the American Society for Quality Control, the Japanese Union of Scientists and Engineers and the Latin American Organization for Quality. With the support of the UN, World Quality Day has become an annual event and is set for the second Thursday of November. In 1995, the European Quality Organization declared the week in which World Quality Day is celebrated to be European Quality Week, during which conscientious manufacturers, with the support of public organizations and executive authorities, organize numerous exhibitions and hold various events in support of the principles of quality of goods and services produced. .

We all understand that quality problems did not arise out of nowhere. Their emergence was actively promoted by rapid economic growth and tough, sometimes brutal competition, when unscrupulous producers put their personal mercantile interests in the name of quality. This applies to everyone, including even a number of famous brands. But practice proves the inconsistency of this position. Unsatisfactory quality acts as a deterrent and extremely negative economic factor for the entire world community, for every consumer.

On this day, we join this global initiative and wish us all to have to deal as little as possible with the outright hackwork of our unscrupulous manufacturers. Buy, acquire and use only items and services of those who protect your nerves and health, providing you with products of decent quality. It will not necessarily be more expensive, since high prices are often used by criminals to deceive consumers. Let us be attentive and the quality of our life will begin to grow, removing unnecessary worries from us and allowing us to truly enjoy life, because it is beautiful and amazing.

11.11.2016

On November 10 in Moscow, at the All-Russian Scientific Research Institute for Certification (VNIIS), a conference dedicated to World Quality Day and European Quality Week was held, organized by All-Russian organization quality (VOK), VNIIS, Rosstandart, Committee for Technical Regulation, Standardization and Product Quality of the Chamber of Commerce and Industry of the Russian Federation, RIA “Standards and Quality”. The VNIIS site was not chosen by chance - the institute has been a scientific center on study and practical application modern approaches in the field of quality management and competitiveness, sustainable development of enterprises and companies in various fields of activity.

The event was attended by representatives government agencies authorities, industry, business, academia, leading experts in the field of quality from Moscow and the regions, students of capital universities. Conference participants received good opportunity exchange views on current state quality in the Russian market of goods and services, consider current issues increasing competitiveness by improving quality, assessing the role of quality management in a global world.

The meeting was opened by the President of the VOK G.P. Voronin, who congratulated those gathered on World Quality Day and wished everyone happiness, prosperity and creative success for the benefit of Russian quality.

Leading experts in the field of quality management made presentations at the conference: First Deputy General Director of VNIIS I.I. Gull, Chairman of the Asian Network for Quality (ANQ), First Vice-President of the EQA Yu.A. Gusakov, Chairman of the Consumer Union Russian Federation P.B. Shelishch, CEO LLC "Certification and Consulting Center for International Business", head of the youth project of the VOK "Quality Relay Race" A.N. Voronov and etc.

The participants' presentations touched on quality issues in the military-industrial complex, automotive industry, construction and education. Was analyzed in detail a new version ISO 9000:2015 standard.

At the end of the conference, a solemn ceremony of awarding the laureates of the Honorary Medal of the All-Russian Olympic Committee took place. I.A. Ilyin enterprises, organizations and specialists for outstanding scientific and practical achievements in the field of quality.